First time oil change at this location and was greatly impressed! Zach was helpful and made sure I got what I needed! Definitely found a new place to go!
POTUS YOTUS
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December 09, 2024
The staff is friendly and professional. The prices are very fair, and comparable with any other place. There was no wait time and I was able to get in and out on my lunch break. I would highly recommend this location!
Norm McGarry
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July 19, 2024
I've been searching for a good place to get a quick oil change here in Howell since moving here less than a year ago, and this is not it. What a disaster.
First, in the bay next to me, they let the guy drive off with the tire air hose still in his rear tire, almost pulling out the entire hose from the shop. Next, the tech dropped his bit into my engine bay. Finally, they had a double gasket on my oil filter when they had me start it up, so oil leaked everywhere and they needed to add more oil and were unsure how much needed to be added. Didn't even properly do the dip stick when they did the final test, and I was so done at that point.
And, I asked for the best oil and filter they have, giving me full synthetic, but I get 3000 miles on my sticker? They apparently don't carry good oil. I used to get Castrol Edge and a premium filter which would give me 10k miles. Then I have been doing Mobile One, which is 6k. I haven't gotten a 3000 mile oil sticker in probably 10 years.
On top of that, they want your phone and email for 2-4 text messages a month. Required in order to get the rebate they offer.
Lied on receipt. Did not reset engine oil light.
Probably one of the worst experiences I have had at an oil change shop.
David Dennis
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January 04, 2025
These guys always do a great job - courteous, helpful, and provide fantastic *extra* service.
Robert Cahill
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August 17, 2024
This location has serviced my vehicles for over 20 years. Always consistent service work on my vehicles. Great recommendations on future service items. Always a pleasure.
Our Address
3150 E Grand River Rd, Howell, MI 48843, USA
Claim Listing: Victory Lane Quick Oil Change
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First time oil change at this location and was greatly impressed! Zach was helpful and made sure I got what I needed! Definitely found a new place to go!
The staff is friendly and professional. The prices are very fair, and comparable with any other place. There was no wait time and I was able to get in and out on my lunch break. I would highly recommend this location!
I've been searching for a good place to get a quick oil change here in Howell since moving here less than a year ago, and this is not it. What a disaster. First, in the bay next to me, they let the guy drive off with the tire air hose still in his rear tire, almost pulling out the entire hose from the shop. Next, the tech dropped his bit into my engine bay. Finally, they had a double gasket on my oil filter when they had me start it up, so oil leaked everywhere and they needed to add more oil and were unsure how much needed to be added. Didn't even properly do the dip stick when they did the final test, and I was so done at that point. And, I asked for the best oil and filter they have, giving me full synthetic, but I get 3000 miles on my sticker? They apparently don't carry good oil. I used to get Castrol Edge and a premium filter which would give me 10k miles. Then I have been doing Mobile One, which is 6k. I haven't gotten a 3000 mile oil sticker in probably 10 years. On top of that, they want your phone and email for 2-4 text messages a month. Required in order to get the rebate they offer. Lied on receipt. Did not reset engine oil light. Probably one of the worst experiences I have had at an oil change shop.
These guys always do a great job - courteous, helpful, and provide fantastic *extra* service.
This location has serviced my vehicles for over 20 years. Always consistent service work on my vehicles. Great recommendations on future service items. Always a pleasure.