Called to ask if they put air in tires since my car's tire pressure light went on, and the pleasant lady on the phone said yes and it was free! I drove there immediately, parked my sedan, and then walked in and asked the three nice guys there if I could have air in my tires. They kindly asked me to drive my car into one of the large doors, they guided my car in position to park, they asked what tire pressure I would like, to which I said I had no idea, so they put in the industry standard tire pressure. And then I was out! It took 3 minutes tops! I gave them a tip
Kyleigh Tyler
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February 17, 2025
The crew at Valvoline really went above and beyond to take care of my car, answer all the questions I had, and ensure I didn’t feel pressured. For things they couldn’t address, they recommended where I could get more information. They were courteous and friendly and I will definitely return to this location!
Kimberly Lavon
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December 09, 2024
This location is very close to my home. I stopped in to get my oil changed and check on my slow leak. The leak was far worse than I anticipated. They fixed that and got me another unexpected item. A new serpentine belt. This team went above and beyond for me that day. I’m incredibly grateful. Will be back again for sure.
Tom C.
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January 25, 2025
My car battery had an issue, and Auto Zone referred me to Valvoline. I'm satisfied with their service because the team members were very friendly and patient. I don't know much about cars, but the team members didn’t make me feel stupid. There was a small hiccup with the service, but the issue was fixed in the end. I'm satisfied with the service and the cost. I'll consider coming back to Valvoline for other services.
Jeff
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December 27, 2024
Had a battery replaced and a systems check completed a couple of weeks ago at this location and everything came back good. My alternator ended up dying, almost leaving me stranded on Christmas day due to a poor connection on my battery terminal. While having a look under the hood, I also found a wire brush they had left during the installation. I took my car in after having my alternator replaced and they denied all responsibility for the loose battery connection. I have been a customer at Valvoline for my oil changes for the last decade but no longer. If they can not handle a simple battery replacement how could I ever trust them to do any other work on my vehicle. I will no longer be a customer for this franchise and will steer others away from them as well.
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601 E Kalamazoo St, Lansing, MI 48912, USA
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Called to ask if they put air in tires since my car's tire pressure light went on, and the pleasant lady on the phone said yes and it was free! I drove there immediately, parked my sedan, and then walked in and asked the three nice guys there if I could have air in my tires. They kindly asked me to drive my car into one of the large doors, they guided my car in position to park, they asked what tire pressure I would like, to which I said I had no idea, so they put in the industry standard tire pressure. And then I was out! It took 3 minutes tops! I gave them a tip
The crew at Valvoline really went above and beyond to take care of my car, answer all the questions I had, and ensure I didn’t feel pressured. For things they couldn’t address, they recommended where I could get more information. They were courteous and friendly and I will definitely return to this location!
This location is very close to my home. I stopped in to get my oil changed and check on my slow leak. The leak was far worse than I anticipated. They fixed that and got me another unexpected item. A new serpentine belt. This team went above and beyond for me that day. I’m incredibly grateful. Will be back again for sure.
My car battery had an issue, and Auto Zone referred me to Valvoline. I'm satisfied with their service because the team members were very friendly and patient. I don't know much about cars, but the team members didn’t make me feel stupid. There was a small hiccup with the service, but the issue was fixed in the end. I'm satisfied with the service and the cost. I'll consider coming back to Valvoline for other services.
Had a battery replaced and a systems check completed a couple of weeks ago at this location and everything came back good. My alternator ended up dying, almost leaving me stranded on Christmas day due to a poor connection on my battery terminal. While having a look under the hood, I also found a wire brush they had left during the installation. I took my car in after having my alternator replaced and they denied all responsibility for the loose battery connection. I have been a customer at Valvoline for my oil changes for the last decade but no longer. If they can not handle a simple battery replacement how could I ever trust them to do any other work on my vehicle. I will no longer be a customer for this franchise and will steer others away from them as well.