Very rude lady at the counter in Battle Creek, so I left and called to try to buy from another employee. Guy took a message for sales and they never called back. Over 8 weeks I called 3 times to buy a new Hot Tub from them and never got a call back. Called the Hot Tub store in Jackson and bought exactly what I wanted on the phone same day. This place is a joke!
Randy Danielsen
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July 10, 2022
We are in Quincy, MI. We weren't sure where to purchase a hot tub and read so many great things about this company. It is all true! It was worth the drive. The staff is so professional and helpful and treated us with respect and were very friendly. When the service team brought out our new spa, we were amazed at their professionalism. After the sale, they walked us through any questions. We went to their Battle Creek store and everyone there was very helpful! Don't go anywhere else for your hot tub and your products. It has been 3 months and I enjoy the “ bubble” every morning!
Michael Kolinski
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October 16, 2019
Five years ago I bought my Hot Springs Spa here. Since then they have merged with Spa World and continue to have excellent customer service and expertise. Chad in service has been excellent at communicating with me during several issues I've had with my spa recently. Lucky for me it was still under warranty and he let me know because I had no idea.
They have been a pleasure to work with and know what they are doing.
I am so pleased with the work they have done and how I have felt taken care of by everyone that I have been in contact with in both locations (Battle Creek, and Schoolcraft).
Purchasing or servicing, you wont go wrong with Spa World. You can be confident.
Kim DeLoof
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March 26, 2022
Spa World has taken very good care of all our Hot Springs needs! Barry & staff are such a pleasure to work with! Our tub acquired a leak while under warranty. The service we received was exceptional! After doing all that they were able to do, to fix the leak, it still leaked. Without our acknowledgment, Barry went above and beyond our expectations, and insisted Hot Springs needed to make things right with us. Two weeks ago we were blessed with a beautiful new replacement tub! We will forever do business with Spa World and you should too!
Ann Duffy
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April 19, 2019
We weren't sure where to purchase a hot tub and heard so many great things about this company and it's all true! The staff is so kind and helpful and treated us with respect and care. When the service team brought out our new spa, we were amazed at their professionalism. After the sale, they still care and walk us through any questions we may have and always help us. We went to their Schoolcraft store and everyone there was just as nice! Don't go anywhere else for your hot tub and your products.
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14545 Beadle Lake Rd, Battle Creek, MI 49014, USA
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Very rude lady at the counter in Battle Creek, so I left and called to try to buy from another employee. Guy took a message for sales and they never called back. Over 8 weeks I called 3 times to buy a new Hot Tub from them and never got a call back. Called the Hot Tub store in Jackson and bought exactly what I wanted on the phone same day. This place is a joke!
We are in Quincy, MI. We weren't sure where to purchase a hot tub and read so many great things about this company. It is all true! It was worth the drive. The staff is so professional and helpful and treated us with respect and were very friendly. When the service team brought out our new spa, we were amazed at their professionalism. After the sale, they walked us through any questions. We went to their Battle Creek store and everyone there was very helpful! Don't go anywhere else for your hot tub and your products. It has been 3 months and I enjoy the “ bubble” every morning!
Five years ago I bought my Hot Springs Spa here. Since then they have merged with Spa World and continue to have excellent customer service and expertise. Chad in service has been excellent at communicating with me during several issues I've had with my spa recently. Lucky for me it was still under warranty and he let me know because I had no idea. They have been a pleasure to work with and know what they are doing. I am so pleased with the work they have done and how I have felt taken care of by everyone that I have been in contact with in both locations (Battle Creek, and Schoolcraft). Purchasing or servicing, you wont go wrong with Spa World. You can be confident.
Spa World has taken very good care of all our Hot Springs needs! Barry & staff are such a pleasure to work with! Our tub acquired a leak while under warranty. The service we received was exceptional! After doing all that they were able to do, to fix the leak, it still leaked. Without our acknowledgment, Barry went above and beyond our expectations, and insisted Hot Springs needed to make things right with us. Two weeks ago we were blessed with a beautiful new replacement tub! We will forever do business with Spa World and you should too!
We weren't sure where to purchase a hot tub and heard so many great things about this company and it's all true! The staff is so kind and helpful and treated us with respect and care. When the service team brought out our new spa, we were amazed at their professionalism. After the sale, they still care and walk us through any questions we may have and always help us. We went to their Schoolcraft store and everyone there was just as nice! Don't go anywhere else for your hot tub and your products.