[Updated review] I am downgrading this review based in the outrageous number of nails we are finding around all areas of the property and that have come down downspouts with yesterday's rain. Clearly minimal cleanup was done at the end of this job. That said, Ryan at was communicative, helpful, and shared all information up front. Upon a walkthrough following the roof replacement, Ryan noticed the broam vent was not actually connected to the bathroom exhaust fan; thanks for remediating that, Ryan. Additionally, a walk around the property found LOTS of nails & staples on the driveway, patio, & in the yard as well as cigarettes and other debris (including a significant amount of shingle debris in the neighbor's yard). Finally, there is an area at the roof junction that roofing shingles do not appear to lay flush with the roof that Ryan and I agreed needed to be watched for adherance issues. (pics included). The roof replacement looks good, but we are concerned regarding the attention, care, & quality of work with which it was installed and will return with a spring review on whether dealing with minor water intrusion now was the correct decision or if we should have waited.
Nicole Hunter
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March 28, 2024
Lee Ehlers (sales rep) & Dominic Rowe (project manager) were great to work with. They were both very nice & informative. One of our neighbors setup an appt for an estimate because the roof & gutters on the house & garage look so good!
Max Urquhart
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March 26, 2024
I had a fantastic experience with Rapid Roofing on my first ever roof install. Out of a few companies that quoted my house, Rapid Roofing offered the best product with the best warranty while also having a competitive price. The sales person, Sam, was knowledgeable on the process and the product, and the project manager Dominic was great to work with during the install. They offered metal valleys as a free upgrade on my home, and a spring discount to upgrade to their top-of-the line GAF Timberline UHDZ shingle for the same cost as the normal HDZ. I went with the Barkwood color. The pictures speak for themselves - the house looks GREAT! My only suggestion for improvement would be better communication between sales and the project manager, since there were a number of points I needed to clarify the morning of the install that were discussed with sales but not explicitly called out on the contract.
Jason Miller
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October 01, 2024
Excellent job with metal roof install. Even more difficult as they had to coordinate with separate insulation company - took off roof deck and foam-sealed from the backside of the ceiling. This took significant coordination. They were also willing to follow-up on the small remaining items on the punch-list when the project was done.
angela harris
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July 24, 2024
Jalynn the sweet girl in the office, was extremely professional and was so easy to work with. She took care of grtting someone to take a look at our roof very quickly and she helps through the process and explains things well. She is certainly a great asset to your company. Carlos was so knowledgeable and really took a lot of time looking at and spotting the areas of concern on the roof. His knowledge and thorough evaluation was impressive. He was very detailed in his assessment as well as explaining things. Overall am really impressed with these folks they seemed to care which is rare these days.
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[Updated review] I am downgrading this review based in the outrageous number of nails we are finding around all areas of the property and that have come down downspouts with yesterday's rain. Clearly minimal cleanup was done at the end of this job. That said, Ryan at was communicative, helpful, and shared all information up front. Upon a walkthrough following the roof replacement, Ryan noticed the broam vent was not actually connected to the bathroom exhaust fan; thanks for remediating that, Ryan. Additionally, a walk around the property found LOTS of nails & staples on the driveway, patio, & in the yard as well as cigarettes and other debris (including a significant amount of shingle debris in the neighbor's yard). Finally, there is an area at the roof junction that roofing shingles do not appear to lay flush with the roof that Ryan and I agreed needed to be watched for adherance issues. (pics included). The roof replacement looks good, but we are concerned regarding the attention, care, & quality of work with which it was installed and will return with a spring review on whether dealing with minor water intrusion now was the correct decision or if we should have waited.
Lee Ehlers (sales rep) & Dominic Rowe (project manager) were great to work with. They were both very nice & informative. One of our neighbors setup an appt for an estimate because the roof & gutters on the house & garage look so good!
I had a fantastic experience with Rapid Roofing on my first ever roof install. Out of a few companies that quoted my house, Rapid Roofing offered the best product with the best warranty while also having a competitive price. The sales person, Sam, was knowledgeable on the process and the product, and the project manager Dominic was great to work with during the install. They offered metal valleys as a free upgrade on my home, and a spring discount to upgrade to their top-of-the line GAF Timberline UHDZ shingle for the same cost as the normal HDZ. I went with the Barkwood color. The pictures speak for themselves - the house looks GREAT! My only suggestion for improvement would be better communication between sales and the project manager, since there were a number of points I needed to clarify the morning of the install that were discussed with sales but not explicitly called out on the contract.
Excellent job with metal roof install. Even more difficult as they had to coordinate with separate insulation company - took off roof deck and foam-sealed from the backside of the ceiling. This took significant coordination. They were also willing to follow-up on the small remaining items on the punch-list when the project was done.
Jalynn the sweet girl in the office, was extremely professional and was so easy to work with. She took care of grtting someone to take a look at our roof very quickly and she helps through the process and explains things well. She is certainly a great asset to your company. Carlos was so knowledgeable and really took a lot of time looking at and spotting the areas of concern on the roof. His knowledge and thorough evaluation was impressive. He was very detailed in his assessment as well as explaining things. Overall am really impressed with these folks they seemed to care which is rare these days.