I've been using One Stop for the past few years to wash my vehicles. During the winter I pay for the monthly unlimited Platinum wash. I have nothing but good things to say. The workers always do a good job preparing the vehicle prior to going through the wash. As long as I live in the area I'll continue to do business here to keep my car/truck looking fantastic 😎
Emily Burkhardt
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June 04, 2024
I’ve been taking my car here for years now to get oil changes. There is a $10 off coupon on the website & I printed it out & when it was time to pay, I handed the worker the coupon & he had an attitude about it immediately saying they will accept it this time (which I appreciated) but will no longer accept them in the future & was very adamant about it. Why would the website offer this coupon, with the Dewitt address on the coupon, if they aren’t going to accept them? It isn’t like the $10 comes out of this guys paycheck so I’m not sure why he had such an attitude about a $10 coupon. If they are no longer going to accept this coupon then they need to take it off their website because that makes no sense. I should have said something when I was there but was not feeling well & wanted to get out of there. I appreciate the free car wash but I’m not sure if I will continue to get my oil changes done here anymore if they’re going to be so dumb about a $10 coupon that’s on their website…
Angie Dunham
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May 31, 2024
My son was in town and decided to get his oil changed at this location, he visited for the day and hopped on the hiway to head home. He lives about a hour away. Before he made it home he was getting two different codes on his car for his oil pressure and another for engine. He called me when he got home. I followed up with this place and they made excuse after excuse. I request the owner. No luck. I called back and requested the manager that never seems to be in. Once again they told me someone would call me. Nothing! So I called back.. they said they would pass this along to the general manager. Still nothing a month later. My son drives a BMW, he took it to a repair place where he lives since it was too dangerous to drive back here. He was advised that “whoever” changed his oil put the wrong type in his vehicle. And this has caused damage. He was charged for a FULL synthetic oil change. Still to this day we have had no response.. needless to say court papers have been written!!
Shane D
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January 19, 2023
Very sad to have felt like I needed to leave feedback on here, I drove down to Dewitt from St. Johns for a service on my Truck.
As always they give a free wash with the service, unfortunately this time my truck came out with some white looking scuffs/marks that I know weren’t here prior.
My wife noticed them just after we jumped out of the vehicle only 10 minutes later as they were bright & shiny once the water had dried off.
These weren’t scrapes from a vehicle or anything along those lines which was evident as they were very erratic and not deep yet they would not rub out. They give me some disappointing excuses like they can’t be seen in the camera coming out (vehicle was wet still) & several other poor reasons. The camera quality they showed me was of extremely low pixel quality yet they tried to tell me they enhanced the images but could still see nothing, anyone who knows how images work knows that’s not possible.
Very sad that a business can have such little care or empathy for their customers & not even try to make it right. A simple polish likely would have fixed a majority of it.
If you are someone who appreciates your vehicle & always tries to keep it right, I’d advise you to stay clear of this business as this company does not really care for its customers when it comes to the crunch.
Jasmine Bechtel
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May 11, 2024
I got my oil changed this morning by Steve and Tanner and I was so happy the entire experience. They were fast, kind, and listened to me. I will happily come back in the future thanks to them! :)
Our Address
1141 W Clark Rd, Dewitt, MI 48820, USA
Claim Listing: One Stop Express Car Care – Pennzoil, Mobil 1, Valvoline and Carwash
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I've been using One Stop for the past few years to wash my vehicles. During the winter I pay for the monthly unlimited Platinum wash. I have nothing but good things to say. The workers always do a good job preparing the vehicle prior to going through the wash. As long as I live in the area I'll continue to do business here to keep my car/truck looking fantastic 😎
I’ve been taking my car here for years now to get oil changes. There is a $10 off coupon on the website & I printed it out & when it was time to pay, I handed the worker the coupon & he had an attitude about it immediately saying they will accept it this time (which I appreciated) but will no longer accept them in the future & was very adamant about it. Why would the website offer this coupon, with the Dewitt address on the coupon, if they aren’t going to accept them? It isn’t like the $10 comes out of this guys paycheck so I’m not sure why he had such an attitude about a $10 coupon. If they are no longer going to accept this coupon then they need to take it off their website because that makes no sense. I should have said something when I was there but was not feeling well & wanted to get out of there. I appreciate the free car wash but I’m not sure if I will continue to get my oil changes done here anymore if they’re going to be so dumb about a $10 coupon that’s on their website…
My son was in town and decided to get his oil changed at this location, he visited for the day and hopped on the hiway to head home. He lives about a hour away. Before he made it home he was getting two different codes on his car for his oil pressure and another for engine. He called me when he got home. I followed up with this place and they made excuse after excuse. I request the owner. No luck. I called back and requested the manager that never seems to be in. Once again they told me someone would call me. Nothing! So I called back.. they said they would pass this along to the general manager. Still nothing a month later. My son drives a BMW, he took it to a repair place where he lives since it was too dangerous to drive back here. He was advised that “whoever” changed his oil put the wrong type in his vehicle. And this has caused damage. He was charged for a FULL synthetic oil change. Still to this day we have had no response.. needless to say court papers have been written!!
Very sad to have felt like I needed to leave feedback on here, I drove down to Dewitt from St. Johns for a service on my Truck. As always they give a free wash with the service, unfortunately this time my truck came out with some white looking scuffs/marks that I know weren’t here prior. My wife noticed them just after we jumped out of the vehicle only 10 minutes later as they were bright & shiny once the water had dried off. These weren’t scrapes from a vehicle or anything along those lines which was evident as they were very erratic and not deep yet they would not rub out. They give me some disappointing excuses like they can’t be seen in the camera coming out (vehicle was wet still) & several other poor reasons. The camera quality they showed me was of extremely low pixel quality yet they tried to tell me they enhanced the images but could still see nothing, anyone who knows how images work knows that’s not possible. Very sad that a business can have such little care or empathy for their customers & not even try to make it right. A simple polish likely would have fixed a majority of it. If you are someone who appreciates your vehicle & always tries to keep it right, I’d advise you to stay clear of this business as this company does not really care for its customers when it comes to the crunch.
I got my oil changed this morning by Steve and Tanner and I was so happy the entire experience. They were fast, kind, and listened to me. I will happily come back in the future thanks to them! :)