I was in Lansing visiting family when my front brakes started grinding really bad. I made an appointment and the person I spoke with was very pleasant and friendly. When I arrived they took my car in back, about 15 minutes later a guy comes out to talk to me telling me it will be over $1,200 and I shouldn't be driving the car. I simply did not have $ 1,200+ with me and had to decline. The gentleman continued to pressure me to have the work done, stressing the safety of the car. I didn't disagree, but I was unable to afford the repair. I took my chances and drove home to northern Michigan and scheduled an appointment with my regular service facility. I had an additional payday under my belt so I also had them do an oil change. The front brake work AND the oil change came to $ 425. I was shocked. It would appear to me that Midas was taking advantage of my being out of town and priced me $900 over what the repair actually was. I cannot recommend this place and certainly would not ever trust them in the future. Shameful.
Kat Thanadabouth
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September 13, 2024
I cannot believe how unorganized this place is.
12/18/24 my front left ball joint went out on me, had it towed to Midas on W Saginaw in Lansing and they did the work, cost us about $1600 I think. All fine and dandy..months go by, I notice that my car still continued making a clunk noise..so literally weeks ago I brought my car back in, I don't remember the exact date, but they called back to tell us it would be like $1800 to fix or whatever, so we called back and said that we had the work done there and missy or misty, whatever her name is said "oh yep. You're right..we fixed it, so we'll get it fixed for you again since it's under warranty". Must've been a faulty part, not their fault. Stuff happens! She even mentioned that my wheel bearing might be going bad. Cool..car got fixed, weeks later clunking noise again..9/3, we brought my vehicle in. They said it was my front right ball joint going bad now..said it'd be about $530, this was Paul I was speaking with at the time. I told them we'll just grab the car and we had it fixed ourselves. So now, TODAY 9/13 I call because my left front side of my car is still making a noise. A pop noise now. I spoke to that lady, told her that I wanted to get my car in for them to check the work they did a few weeks ago and to see if maybe again, they gave me a faulty part and she claims they don't have ANY kind of invoice that they did anything to my car and that the only thing showing is from December. Like what?! You don't log in information at this place? You don't keep track of the work you do on vehicles or something? How can I prove that this was on them and not me? Because I will not be paying for BAD parts that THEY have used on my car. But not like I can prove it's under warranty since they keep no record or anything! Just the way it's unorganized there and the nasty attitude she always gives is so frustrating. Then she proceed to say "well I mean we can take a look at it" why on earth would you think I want to bring my vehicle in if you have no information or proof of the work YOU GUYS did on my car? So that you can tell me it's this or that and it'll cost an arm and a leg? For a part that is under warranty but still gonna charge me for? Unbelievable. I'll never bring my car to this place nor will I ever recommend it to anyone.
Kld
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October 04, 2024
Missy was very kind informative and the difference between the Midas on the south side is Night and Day. I'll drive across town again for the excellent customer service. The guy that changed my oil was very helpful too.
RICHARD Needham
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July 20, 2024
We stopped to have a pre purchase inspection on a Saturday and they found cv joint issues we were unaware of. This quality inspection at Midas saved us from purchasing a vehicle which already needs work. The staff is friendly and knowledgeable about cars. I recommend using the Midas at 3100 Mlk.
Hyeong Woo Ko
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July 26, 2024
My Car made some strange sound from the back. So I was worried. But They found out a simple reason and didn't charge me at all. Thank you so much Midas.
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4230 W Saginaw St, Lansing, MI 48917, USA
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I was in Lansing visiting family when my front brakes started grinding really bad. I made an appointment and the person I spoke with was very pleasant and friendly. When I arrived they took my car in back, about 15 minutes later a guy comes out to talk to me telling me it will be over $1,200 and I shouldn't be driving the car. I simply did not have $ 1,200+ with me and had to decline. The gentleman continued to pressure me to have the work done, stressing the safety of the car. I didn't disagree, but I was unable to afford the repair. I took my chances and drove home to northern Michigan and scheduled an appointment with my regular service facility. I had an additional payday under my belt so I also had them do an oil change. The front brake work AND the oil change came to $ 425. I was shocked. It would appear to me that Midas was taking advantage of my being out of town and priced me $900 over what the repair actually was. I cannot recommend this place and certainly would not ever trust them in the future. Shameful.
I cannot believe how unorganized this place is. 12/18/24 my front left ball joint went out on me, had it towed to Midas on W Saginaw in Lansing and they did the work, cost us about $1600 I think. All fine and dandy..months go by, I notice that my car still continued making a clunk noise..so literally weeks ago I brought my car back in, I don't remember the exact date, but they called back to tell us it would be like $1800 to fix or whatever, so we called back and said that we had the work done there and missy or misty, whatever her name is said "oh yep. You're right..we fixed it, so we'll get it fixed for you again since it's under warranty". Must've been a faulty part, not their fault. Stuff happens! She even mentioned that my wheel bearing might be going bad. Cool..car got fixed, weeks later clunking noise again..9/3, we brought my vehicle in. They said it was my front right ball joint going bad now..said it'd be about $530, this was Paul I was speaking with at the time. I told them we'll just grab the car and we had it fixed ourselves. So now, TODAY 9/13 I call because my left front side of my car is still making a noise. A pop noise now. I spoke to that lady, told her that I wanted to get my car in for them to check the work they did a few weeks ago and to see if maybe again, they gave me a faulty part and she claims they don't have ANY kind of invoice that they did anything to my car and that the only thing showing is from December. Like what?! You don't log in information at this place? You don't keep track of the work you do on vehicles or something? How can I prove that this was on them and not me? Because I will not be paying for BAD parts that THEY have used on my car. But not like I can prove it's under warranty since they keep no record or anything! Just the way it's unorganized there and the nasty attitude she always gives is so frustrating. Then she proceed to say "well I mean we can take a look at it" why on earth would you think I want to bring my vehicle in if you have no information or proof of the work YOU GUYS did on my car? So that you can tell me it's this or that and it'll cost an arm and a leg? For a part that is under warranty but still gonna charge me for? Unbelievable. I'll never bring my car to this place nor will I ever recommend it to anyone.
Missy was very kind informative and the difference between the Midas on the south side is Night and Day. I'll drive across town again for the excellent customer service. The guy that changed my oil was very helpful too.
We stopped to have a pre purchase inspection on a Saturday and they found cv joint issues we were unaware of. This quality inspection at Midas saved us from purchasing a vehicle which already needs work. The staff is friendly and knowledgeable about cars. I recommend using the Midas at 3100 Mlk.
My Car made some strange sound from the back. So I was worried. But They found out a simple reason and didn't charge me at all. Thank you so much Midas.