Lake Lansing Mobil Service deserves more stars!! I always feel that I am a valued customer and always have a clear understanding of the work that is needed and why. That work is done in a timely manner. Jake and Greg are the best!!
S S
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April 16, 2024
This is my first time using Lake Lansing Mobile and the repairs were pretty straight forward, but all around I had a very good experience. There are 3-4 big chain auto centers right on my road, but I'd still rather go here. Their customer service was good and the mechanic drove my car with me to make sure he identified the problem I was describing. They offered to give me a ride to work when scheduling the service.
When he called me to say what work needed to be done, the mechanic was clear, concise and professional. I have had bad experiences with other mechanics who tried to make me sign paperwork without even letting me read a summary of the work to be done. Not here. He made sure I understood what he was doing. Once the work was done, the mechanic did inform me of some other things that could use attention, but he didn't pressure me to have the extra work done. He just let me know it might be something to consider.
I felt that the price was pretty reasonable considering other places I've gone. I felt comfortable. They also asked me if they could rotate my tires (fixing a mistake made by the people who did my oil change a month ago) and explained why. This is probably the first time I actually felt comfortable getting repairs.
steve rademacher
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February 29, 2024
Last week I had a tire that was losing air rapidly so I went to the closet place I could find to get it fixed. It cost $37 to put a patch on and a 2 hour wait. On the side of the building was a sign saying free car wash with service but I was informed that it's not included with tire repair. Seems like you could throw in a car wash for that price.
Daisy YR
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March 20, 2018
Great place to drive through a touchless carwash! The works is the best option!! We always stop by everytime we're near by Lake Lansing Mobil gas station. I even got a $5 gift card for downloading their Mobil app to pay at the pump with a credit card without swiping at the pump. This is a great option so you don't have to worry about fraud. Thanks Mobil for another great option!
Sandy
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February 04, 2024
I buy 89 octane. My car went through it like water. Very unusual occurrence. Store was clean outside and inside. But hey the pay at pump worked and I got my receipt.
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2704 Lake Lansing Rd, Lansing, MI 48912, USA
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Lake Lansing Mobil Service deserves more stars!! I always feel that I am a valued customer and always have a clear understanding of the work that is needed and why. That work is done in a timely manner. Jake and Greg are the best!!
This is my first time using Lake Lansing Mobile and the repairs were pretty straight forward, but all around I had a very good experience. There are 3-4 big chain auto centers right on my road, but I'd still rather go here. Their customer service was good and the mechanic drove my car with me to make sure he identified the problem I was describing. They offered to give me a ride to work when scheduling the service. When he called me to say what work needed to be done, the mechanic was clear, concise and professional. I have had bad experiences with other mechanics who tried to make me sign paperwork without even letting me read a summary of the work to be done. Not here. He made sure I understood what he was doing. Once the work was done, the mechanic did inform me of some other things that could use attention, but he didn't pressure me to have the extra work done. He just let me know it might be something to consider. I felt that the price was pretty reasonable considering other places I've gone. I felt comfortable. They also asked me if they could rotate my tires (fixing a mistake made by the people who did my oil change a month ago) and explained why. This is probably the first time I actually felt comfortable getting repairs.
Last week I had a tire that was losing air rapidly so I went to the closet place I could find to get it fixed. It cost $37 to put a patch on and a 2 hour wait. On the side of the building was a sign saying free car wash with service but I was informed that it's not included with tire repair. Seems like you could throw in a car wash for that price.
Great place to drive through a touchless carwash! The works is the best option!! We always stop by everytime we're near by Lake Lansing Mobil gas station. I even got a $5 gift card for downloading their Mobil app to pay at the pump with a credit card without swiping at the pump. This is a great option so you don't have to worry about fraud. Thanks Mobil for another great option!
I buy 89 octane. My car went through it like water. Very unusual occurrence. Store was clean outside and inside. But hey the pay at pump worked and I got my receipt.