I traveled from New York to Ann Arbor to visit a local friend who highly recommended this restaurant, saying it has been a family tradition since 1984. I was expecting a pleasant dining experience, but unfortunately, it was very disappointing.
The server did not ask if we wanted bread or provide a detailed introduction to the daily specials when taking our order. I ordered soup, salad, an entrée, and a kids’ meal, but she didn’t ask if I wanted a drink. The food arrived in a disorganized manner—my soup came quickly, but there was no bread until I specifically requested it. The most frustrating part was that my salad and entrée were served together, while the kids’ meal was brought out last. When I questioned the order of service, the server simply said, “You didn’t ask for the dishes to be served separately.” A kids’ meal should be prioritized—this is basic dining etiquette.
When I expressed my dissatisfaction, the server gave a reluctant apology, saying it might have been a communication issue. Throughout the meal, she never brought us sharing plates. The most shocking part was that before we paid the bill, she sarcastically said, “I hope you had a great meal without a stupid waitress ruining your mood.” This comment was extremely inappropriate and unprofessional. I sincerely hope this was not due to any bias or discrimination, but regardless of the intent, such an attitude is unacceptable in a restaurant with a 40-year history.
I believe this is not the level of service the founders envisioned. I hope the management takes this issue seriously and improves staff training, as a strong reputation alone is not enough to retain customers.
Sarah Hanlon
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January 29, 2025
I understand the hype now… hands down the best steak I’ve had in the area. The staff are extremely friendly and kind. This is the perfect spot for any occasion - thank you!!
Will Brawley
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February 12, 2025
Went there on a date night. Atmosphere was kitschy, classic old steakhouse feel, which was nice and fun. Old fashioned came with muddled fruit and a full glass of ice which I though to be very old school. Service was good and friendly. Server did forget the bread. Being my first time, I didn’t even know we would be getting bread. Never had our waters refilled. The dynamite shrimp was delicious. The French onion soup was pretty good, more warm then hot and a thin slice of Swiss cheese torched over the top. Nothing to write home about. But the main reason for this review, both mine and my wife’s steaks were over done and flavorless. New York Strip and Filet Mignon. The veggies were way too soft, also flavorless. Over all, the food here was less to be desired. Pretty bland and flavorless. For the prices and the great reviews I have heard word of mouth, I expected better. First time dining there and will probably be the last time.
Mark Alestra
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February 09, 2025
2/8/25 All the way around a disappointment. And expensive. The best part of the meal was the shrimp appetizer. Calamari looked like the scraped the crumbs out from the fryer. Tuna special was a very bad cut of fish. The prime rib was luke warm. Baked potato was ordered with butter only and was served with sour cream and no butter. House salad was one of the worst looking I have ever had falling over the side of plate with one slice of cucumber and one cherry tomato.
No one ever stopped by and asked how our meal was, just if we wanted desert. When the server did come by, I said we were done, and it took 20 minutes to get the bill. $230 for 4 people and a poor meal and very slow service. Never again.
Maria from Michigan
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May 04, 2024
NY Strip came out perfect. Was able to order it medium rare/rare. Love that they let you do that. Sometimes just ordering medium rare turns into medium by the time it gets to your table.
make sure you come in on your birthday for a free dessert!
peach cobbler was great, french onion soup came out fast, and even the roll was fluffy.
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2324 Dexter Ave, Ann Arbor, MI 48103, USA
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I traveled from New York to Ann Arbor to visit a local friend who highly recommended this restaurant, saying it has been a family tradition since 1984. I was expecting a pleasant dining experience, but unfortunately, it was very disappointing. The server did not ask if we wanted bread or provide a detailed introduction to the daily specials when taking our order. I ordered soup, salad, an entrée, and a kids’ meal, but she didn’t ask if I wanted a drink. The food arrived in a disorganized manner—my soup came quickly, but there was no bread until I specifically requested it. The most frustrating part was that my salad and entrée were served together, while the kids’ meal was brought out last. When I questioned the order of service, the server simply said, “You didn’t ask for the dishes to be served separately.” A kids’ meal should be prioritized—this is basic dining etiquette. When I expressed my dissatisfaction, the server gave a reluctant apology, saying it might have been a communication issue. Throughout the meal, she never brought us sharing plates. The most shocking part was that before we paid the bill, she sarcastically said, “I hope you had a great meal without a stupid waitress ruining your mood.” This comment was extremely inappropriate and unprofessional. I sincerely hope this was not due to any bias or discrimination, but regardless of the intent, such an attitude is unacceptable in a restaurant with a 40-year history. I believe this is not the level of service the founders envisioned. I hope the management takes this issue seriously and improves staff training, as a strong reputation alone is not enough to retain customers.
I understand the hype now… hands down the best steak I’ve had in the area. The staff are extremely friendly and kind. This is the perfect spot for any occasion - thank you!!
Went there on a date night. Atmosphere was kitschy, classic old steakhouse feel, which was nice and fun. Old fashioned came with muddled fruit and a full glass of ice which I though to be very old school. Service was good and friendly. Server did forget the bread. Being my first time, I didn’t even know we would be getting bread. Never had our waters refilled. The dynamite shrimp was delicious. The French onion soup was pretty good, more warm then hot and a thin slice of Swiss cheese torched over the top. Nothing to write home about. But the main reason for this review, both mine and my wife’s steaks were over done and flavorless. New York Strip and Filet Mignon. The veggies were way too soft, also flavorless. Over all, the food here was less to be desired. Pretty bland and flavorless. For the prices and the great reviews I have heard word of mouth, I expected better. First time dining there and will probably be the last time.
2/8/25 All the way around a disappointment. And expensive. The best part of the meal was the shrimp appetizer. Calamari looked like the scraped the crumbs out from the fryer. Tuna special was a very bad cut of fish. The prime rib was luke warm. Baked potato was ordered with butter only and was served with sour cream and no butter. House salad was one of the worst looking I have ever had falling over the side of plate with one slice of cucumber and one cherry tomato. No one ever stopped by and asked how our meal was, just if we wanted desert. When the server did come by, I said we were done, and it took 20 minutes to get the bill. $230 for 4 people and a poor meal and very slow service. Never again.
NY Strip came out perfect. Was able to order it medium rare/rare. Love that they let you do that. Sometimes just ordering medium rare turns into medium by the time it gets to your table. make sure you come in on your birthday for a free dessert! peach cobbler was great, french onion soup came out fast, and even the roll was fluffy.