HiiT Fitness

5310 Ivan St, Lansing, MI 48917, USA

About HiiT Fitness

4.7 / 5

from reviews

Is this your business?

    shauna malzberg
    -
    June 15, 2024

    I can’t say enough good things about this gym! The place is top-notch, always clean, and equipped with everything you need for a great workout. But what really sets this place apart is Coach Nate. His expertise, enthusiasm, and genuine care for his clients are truly inspiring. He takes the time to understand your goals to help you achieve them without making you feel dumb. Highly recommend!

    Emily Archer
    -
    July 31, 2019

    Awesome gym! It's clean with great equipment, and even better trainers. The classes are not for the faint of heart, and yet literally any fitness level can benefit from the classes. From novice that hasn't stepped foot in a gym in your life, to a well oiled machine, it works for all. Highly recommend checking them out.

    Courtnee Collins
    -
    February 01, 2024

    Back in November of 2023 a few friends and I signed up for 5 “free” classes, we all ended up paying $1. I haven’t and will never be returning to this place. They say on their website “no commitment” which might be somewhat true. We did maybe 3/5 classes and just decided to not use the other two left. With that said, we never signed a contract stating that after the “free” classes that we’d then “commit” to the gym and continue going there. Fast forward to January of 2024, each and every one of my friends have been charged nearly $200 for a “month-to-month” contract. With immense confusion we all went back to look where we paid and found that none of our payment information had been saved, we all used apple pay. We have all called and emailed the company to ask them to reverse the charges because we were under the impression of “no commitment” during the free classes. No response, multiple calls, multiple emails, and absolutely nothing back. We all ended up having to cancel our credit cards, but unfortunately I wasn’t quick enough and was hit with yet another charge. This place is now committed multiple acts of fraudulent activity. It’s highly unprofessional and truly will be the downfall of this company. I hope as a business owner you will learn from this and become better. It’s only now that I have seen that there has been quite a few others who have also had this happen, and ended up having to cancel their cards as well

    Mariah Sanchez
    -
    January 19, 2024

    I would not recommend this gym due to recurring unprofessional conduct and unreliable service. On numerous occasions, Nate (owner/trainer) failed to show up for scheduled classes without prior notice or adequate explanation. This disregard for client schedules and expectations was consistently met with excuses and a lack of accountability. This was not an isolated incident, as reviews from other members corroborate similar experiences, suggesting a systemic problem with the gym's professionalism. As a paying client, I felt disrespected and frustrated by the repeated no shows from trainers and lack of structure in the classes. The classes lack structure and focus. Nate's frequent phone use during sessions demonstrates a lack of commitment to providing effective training and quality instruction. I initially attempted to address these issues with Nate, but my concerns were not effectively addressed. Unfortunately, attempts to receive a refund for my membership since terms in the membership month to month contract were not upheld or fulfilled by the gym were unsuccessful. While I initially tried to be understanding, the repeated disruptions and lack of resolution ultimately led me to terminate my membership. I share this experience to warn potential clients and encourage the gym to address these serious concerns.

    Alyssa T
    -
    February 05, 2024

    I attended your classes and liked them. But this business practice is absolutely horrendous. I have tried to reach out in numerous ways (phone, voicemail, email, instagram, Facebook) You need to reverse the numerous unauthorized charges you keep charging me. I did not sign up for any memberships with the exception of the NO STRINGS ATTACHED 5 classes for $1. I have a knee injury and cannot walk so there’s no way I’d sign up for memberships MONTHS after attending your classes. This is absolutely horrible. I was charged TWICE in January for $125 and today for $200 without ever signing up for the memberships. And to think I referred my friends to your gym, since I can no longer attend due to my injury and this is how you treat your customers

    HiiT Fitness

    Our Address

    5310 Ivan St, Lansing, MI 48917, USA

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