I brought my truck to them to have the front end alignment done. When I left after the work was done the truck pulled to the right and the steering wheel was not centered. I turned around and went straight back to the shop, and was told that they didn't align wheels/tires to go straight but only to be within manufacturer specifications. I worked in several garages as a young man and was always taught that a proper alignment meant the vehicle went down the road straight (yes on a level surface not on a section of road with a crown or dip or whatever) and the steering wheel was recentered. So after being shafted I went to Clines Tires in Mason and they did a correct alignment. One positive thing I the owner and he was a nice fellow. I think if he had still been around when I came back he most likely would have made the tech do the right thing. But it seems the technicians are on price meal or commission and when the boss is away you are at their mercy. I won't go back. I didn't want a refund I wanted the tech to take it down the road and then correct his mistake or poor workmanship. I don't give one star lightly, but the attitudes and disrespect I was faced with because I dared to expect the job I paid for to be done correctly, left me dumb founded. This happened in 2021 and it has been 11 months so this isn't a rant or rage post. It just is what it is.
Lori Dotson
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January 05, 2023
Awesome service here! I had my back brakes and rowers replaced, I even received a coupon for $45 dollars!
Robert Clarke
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September 01, 2023
Great place to buy a vehicle and have service done
Craig Mclarson
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May 17, 2023
Wonderful mechanics!! Best around
Mark Eckert
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July 12, 2021
Great quick service. Good prices.
Our Address
1606 S Main St Suite B, Eaton Rapids, MI 48827, USA
Claim Listing: Glenn Buege Chevrolet Auto Service Center
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I brought my truck to them to have the front end alignment done. When I left after the work was done the truck pulled to the right and the steering wheel was not centered. I turned around and went straight back to the shop, and was told that they didn't align wheels/tires to go straight but only to be within manufacturer specifications. I worked in several garages as a young man and was always taught that a proper alignment meant the vehicle went down the road straight (yes on a level surface not on a section of road with a crown or dip or whatever) and the steering wheel was recentered. So after being shafted I went to Clines Tires in Mason and they did a correct alignment. One positive thing I the owner and he was a nice fellow. I think if he had still been around when I came back he most likely would have made the tech do the right thing. But it seems the technicians are on price meal or commission and when the boss is away you are at their mercy. I won't go back. I didn't want a refund I wanted the tech to take it down the road and then correct his mistake or poor workmanship. I don't give one star lightly, but the attitudes and disrespect I was faced with because I dared to expect the job I paid for to be done correctly, left me dumb founded. This happened in 2021 and it has been 11 months so this isn't a rant or rage post. It just is what it is.
Awesome service here! I had my back brakes and rowers replaced, I even received a coupon for $45 dollars!
Great place to buy a vehicle and have service done
Wonderful mechanics!! Best around
Great quick service. Good prices.