I’ve been going to crunch since opening day, and don’t plan on going elsewhere. It’s the gym I recommend to anyone who’s working out at a PF, or looking for more variety in their training.
I’ve always liked that they not only have all the free weights, and machines you need, but they also places for cardio, HIIT and stretching. My biggest complaint is machine maintenance, and crowding (which I believe will be resolved with their new expansion). Although most of the machines work consistently, there are always a couple broken cables. I do blame the users rather than the gym, but with cables being the most versatile equipment in the gym, it’s annoying when I have to check if the open cable is actually working; stuck in place, stuck at a weight or doesn’t move smoothly. I understand maintaining equipment with as many members as they have is difficult, but it would be nice to have things fixed in a timely manner.
And to touch on crowding: I’m someone who wants to do my workout and leave. I have found if you go during the day, or in the evening you can just about count on having to wait for the machine, bench, squat rack, weight, or space to workout. Because of this I go either early in the morning or late at night. As I had said previously, I do believe that their expansion will help a lot with the crowding and I look forward to its opening.
Lastly the staff: In my time there I have seen many employees and trainers come and go. I have never had any issues with their staffing and I believe they all do a great job.
P.s. shout out to the good lighting and the gym buddies I’ve made there!
Chris Green
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January 09, 2025
A great gym, but they took all mymoney. It's impossible to cancel. They took my last $16, over drafted my account, and I still can't cancel because I just moved and have no mail yet to prove my address. I have no car, so I can't go back in person. I have no more money, so I can't pay my bank to manually stop the charges. Scandulous, if you ever want to stop paying them and can't show up in person.
allen drouare
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December 31, 2024
Update: They are doing a much better job keeping the gym clean. They doubled the space and brought in a lot of new equipment. I still think the lockerroom floor should be cleaned better.
Original post: Great equipment and trainers. However, the facility does not seem to be cleaned regularly and the locker room is disgusting and gross, especially the floor and plumbing fixtures. Sanitizing wipes dispensers are not immediately refilled. Health club restrooms should be pristine. I personally brought it to the manager's attention and he gave me stock excuses, "it's hard to hire cleaning staff," and "we keep trying." They should just hire a janitorial service...there are plenty. If they don't show up on a certain day, the manager should clean the locker rooms himself. It's that important.
East Lansing Crunch is a very busy gym and there's no excuse for it being so unsanitary.
Stephen Grondin
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November 05, 2024
Gym has a ton of equipment. That’s about all the positive I have for it. It’s always extremely busy, minimal athletic area and what they do have is usually taken by classes that use the 1/4 of the gym for 8 people, you’ll have to wait 10-15 minutes for a single machine during peak time and deal with usually dirty bathrooms and locker rooms.
Jennifer Andrus
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November 19, 2024
I joined Crunch Fitness under the Peak Results plan because it was advertised as “Month-to-Month No Commitment.” Unfortunately, after signing up, I discovered hidden terms that contradicted this claim. For example, I was charged an annual fee that I couldn’t avoid even if I canceled before the first 12 months were up. This was never clearly stated on the sign-up page, and the fine print was buried in the membership agreement, which only appeared after I had provided my payment information.
When I tried to cancel, I encountered significant challenges. Crunch Fitness has made the cancellation process unnecessarily difficult, and based on other reviews here, I’m not the only one with this experience.
Additionally, the advertised “free month” is misleading because it seems tied to terms that lock you into payments you can’t easily get out of. It’s incredibly frustrating that a gym advertising “no commitment” actually enforces terms that make cancellation feel like a commitment.
While the gym facilities might be fine for some, the lack of transparency and honesty in their advertising is a major red flag. I encourage anyone considering Crunch Fitness to read all the fine print carefully and be fully aware of the hidden fees and challenges you may face.
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2655 E Grand River Ave, East Lansing, MI 48823, USA
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I’ve been going to crunch since opening day, and don’t plan on going elsewhere. It’s the gym I recommend to anyone who’s working out at a PF, or looking for more variety in their training. I’ve always liked that they not only have all the free weights, and machines you need, but they also places for cardio, HIIT and stretching. My biggest complaint is machine maintenance, and crowding (which I believe will be resolved with their new expansion). Although most of the machines work consistently, there are always a couple broken cables. I do blame the users rather than the gym, but with cables being the most versatile equipment in the gym, it’s annoying when I have to check if the open cable is actually working; stuck in place, stuck at a weight or doesn’t move smoothly. I understand maintaining equipment with as many members as they have is difficult, but it would be nice to have things fixed in a timely manner. And to touch on crowding: I’m someone who wants to do my workout and leave. I have found if you go during the day, or in the evening you can just about count on having to wait for the machine, bench, squat rack, weight, or space to workout. Because of this I go either early in the morning or late at night. As I had said previously, I do believe that their expansion will help a lot with the crowding and I look forward to its opening. Lastly the staff: In my time there I have seen many employees and trainers come and go. I have never had any issues with their staffing and I believe they all do a great job. P.s. shout out to the good lighting and the gym buddies I’ve made there!
A great gym, but they took all mymoney. It's impossible to cancel. They took my last $16, over drafted my account, and I still can't cancel because I just moved and have no mail yet to prove my address. I have no car, so I can't go back in person. I have no more money, so I can't pay my bank to manually stop the charges. Scandulous, if you ever want to stop paying them and can't show up in person.
Update: They are doing a much better job keeping the gym clean. They doubled the space and brought in a lot of new equipment. I still think the lockerroom floor should be cleaned better. Original post: Great equipment and trainers. However, the facility does not seem to be cleaned regularly and the locker room is disgusting and gross, especially the floor and plumbing fixtures. Sanitizing wipes dispensers are not immediately refilled. Health club restrooms should be pristine. I personally brought it to the manager's attention and he gave me stock excuses, "it's hard to hire cleaning staff," and "we keep trying." They should just hire a janitorial service...there are plenty. If they don't show up on a certain day, the manager should clean the locker rooms himself. It's that important. East Lansing Crunch is a very busy gym and there's no excuse for it being so unsanitary.
Gym has a ton of equipment. That’s about all the positive I have for it. It’s always extremely busy, minimal athletic area and what they do have is usually taken by classes that use the 1/4 of the gym for 8 people, you’ll have to wait 10-15 minutes for a single machine during peak time and deal with usually dirty bathrooms and locker rooms.
I joined Crunch Fitness under the Peak Results plan because it was advertised as “Month-to-Month No Commitment.” Unfortunately, after signing up, I discovered hidden terms that contradicted this claim. For example, I was charged an annual fee that I couldn’t avoid even if I canceled before the first 12 months were up. This was never clearly stated on the sign-up page, and the fine print was buried in the membership agreement, which only appeared after I had provided my payment information. When I tried to cancel, I encountered significant challenges. Crunch Fitness has made the cancellation process unnecessarily difficult, and based on other reviews here, I’m not the only one with this experience. Additionally, the advertised “free month” is misleading because it seems tied to terms that lock you into payments you can’t easily get out of. It’s incredibly frustrating that a gym advertising “no commitment” actually enforces terms that make cancellation feel like a commitment. While the gym facilities might be fine for some, the lack of transparency and honesty in their advertising is a major red flag. I encourage anyone considering Crunch Fitness to read all the fine print carefully and be fully aware of the hidden fees and challenges you may face.