The equipment and people are fine. I had the premium subscription where I was paying like $80 a month and a trainer. That was fine. The problem is that my trainer got fired and I had paid for the workouts ahead of time. Today, since canceling my subscription, I was charged $300 for the sessions I had booked with my fired trainer. I asked for my money back since I wasn’t working with him anymore and they denied my refund request. Brutal. $300 as a college student is like half my rent.
Chris Green
-
January 09, 2025
A great gym, but they took all mymoney. It's impossible to cancel. They took my last $16, over drafted my account, and I still can't cancel because I just moved and have no mail yet to prove my address. I have no car, so I can't go back in person. I have no more money, so I can't pay my bank to manually stop the charges. Scandulous, if you ever want to stop paying them and can't show up in person.
Zak Hanson
-
January 13, 2025
TLDR: Great gym, busy during peak times, easy cancelation. 10/10 would recommend
Loved working out here, great atmosphere, amazing equipment, employees don't bother you much. You scan in and they don't pay you any attention unless you have questions, comments, or concerns for them to listen to. (Which I love, I just want to exercise and go home.)
Since it's located within a college town being right next to Michigan State university it obviously will have quite a large amount of people being there from time to time. Which is completely fine, I don't understand peoples incandescent complaints about it being "too crowded".
It's quite literally the best public gym around MSU, of course it will be crowded at peak times, some people have zero critical thinking when it comes to understanding that and it's laughably appalling.
I unfortunately had to cancel my membership as I was planning on moving to a whole different part of the state, and comparably to other gyms I've had the misfortune of being a member of (planet fitness [awful] and powerhouse gym) the cancelation process was extremely easy. I just showed up asked to cancel, they asked why. I simply told them I was moving, they offered to transfer me to the ann arbor location, I declined and that was it. No fees, no hassle, just easy and straightforward.
I would absolutely love to begin my membership again since I didnt end up moving just commuting to work instead, especially now that there has been a massive expansion I've heard about, but being a father with a full time job doesn't leave me with ample time to get a complete stretch, workout, cardio, and cool down completed. I'd love to check out the new expansions and maybe that would motivate me to not have excuses and just reactivate my membership, small at home excersises with a 2 year old terrorizing me can only get me so far lol.
julian miller
-
September 16, 2024
I’ve been going to crunch since opening day, and don’t plan on going elsewhere. It’s the gym I recommend to anyone who’s working out at a PF, or looking for more variety in their training.
I’ve always liked that they not only have all the free weights, and machines you need, but they also places for cardio, HIIT and stretching. My biggest complaint is machine maintenance, and crowding (which I believe will be resolved with their new expansion). Although most of the machines work consistently, there are always a couple broken cables. I do blame the users rather than the gym, but with cables being the most versatile equipment in the gym, it’s annoying when I have to check if the open cable is actually working; stuck in place, stuck at a weight or doesn’t move smoothly. I understand maintaining equipment with as many members as they have is difficult, but it would be nice to have things fixed in a timely manner.
And to touch on crowding: I’m someone who wants to do my workout and leave. I have found if you go during the day, or in the evening you can just about count on having to wait for the machine, bench, squat rack, weight, or space to workout. Because of this I go either early in the morning or late at night. As I had said previously, I do believe that their expansion will help a lot with the crowding and I look forward to its opening.
Lastly the staff: In my time there I have seen many employees and trainers come and go. I have never had any issues with their staffing and I believe they all do a great job.
P.s. shout out to the good lighting and the gym buddies I’ve made there!
Patti S
-
March 20, 2025
I was a member of Crunch fitness for approximately 9 months. I also had Private training with a trainer I really liked. Here is why I would NEVER recommend them…When I went in to cancel my membership (yes, you have to do this in person) I was told I would be charged another whole month because it was inside of the 10 days…fine whatever. NEVER did they say that I had to cancel my additional personal training “account”. Not only was my trainer leaving them but I specifically told the “new” trainer that I was canceling my membership and no longer wanting training. A couple months later my husband tells me I’m still getting charged for training. I’m now in FL and so he goes in…gets another run around about a manager needing to handle this. 2 weeks go by and still no Manager calls. I spoke with the manager today (Nashay) and she gave me the whole run around about it being 2 separate contracts. No one EVER told me this. THEY ARE CROOKS. Would I recommend this gym…ABSOLUTELY NOT! So I am doing what I promised I would do and spread it on social media. They had a chance to make things right and they chose not to. Fine, I will let everyone know my experience.
Bryndon Nolte
-
March 18, 2025
The equipment and people are fine. I had the premium subscription where I was paying like $80 a month and a trainer. That was fine. The problem is that my trainer got fired and I had paid for the workouts ahead of time. Today, since canceling my subscription, I was charged $300 for the sessions I had booked with my fired trainer. I asked for my money back since I wasn’t working with him anymore and they denied my refund request. Brutal. $300 as a college student is like half my rent.
Chris Green
-
January 09, 2025
A great gym, but they took all mymoney. It's impossible to cancel. They took my last $16, over drafted my account, and I still can't cancel because I just moved and have no mail yet to prove my address. I have no car, so I can't go back in person. I have no more money, so I can't pay my bank to manually stop the charges. Scandulous, if you ever want to stop paying them and can't show up in person.
Zak Hanson
-
January 13, 2025
TLDR: Great gym, busy during peak times, easy cancelation. 10/10 would recommend
Loved working out here, great atmosphere, amazing equipment, employees don't bother you much. You scan in and they don't pay you any attention unless you have questions, comments, or concerns for them to listen to. (Which I love, I just want to exercise and go home.)
Since it's located within a college town being right next to Michigan State university it obviously will have quite a large amount of people being there from time to time. Which is completely fine, I don't understand peoples incandescent complaints about it being "too crowded".
It's quite literally the best public gym around MSU, of course it will be crowded at peak times, some people have zero critical thinking when it comes to understanding that and it's laughably appalling.
I unfortunately had to cancel my membership as I was planning on moving to a whole different part of the state, and comparably to other gyms I've had the misfortune of being a member of (planet fitness [awful] and powerhouse gym) the cancelation process was extremely easy. I just showed up asked to cancel, they asked why. I simply told them I was moving, they offered to transfer me to the ann arbor location, I declined and that was it. No fees, no hassle, just easy and straightforward.
I would absolutely love to begin my membership again since I didnt end up moving just commuting to work instead, especially now that there has been a massive expansion I've heard about, but being a father with a full time job doesn't leave me with ample time to get a complete stretch, workout, cardio, and cool down completed. I'd love to check out the new expansions and maybe that would motivate me to not have excuses and just reactivate my membership, small at home excersises with a 2 year old terrorizing me can only get me so far lol.
julian miller
-
September 16, 2024
I’ve been going to crunch since opening day, and don’t plan on going elsewhere. It’s the gym I recommend to anyone who’s working out at a PF, or looking for more variety in their training.
I’ve always liked that they not only have all the free weights, and machines you need, but they also places for cardio, HIIT and stretching. My biggest complaint is machine maintenance, and crowding (which I believe will be resolved with their new expansion). Although most of the machines work consistently, there are always a couple broken cables. I do blame the users rather than the gym, but with cables being the most versatile equipment in the gym, it’s annoying when I have to check if the open cable is actually working; stuck in place, stuck at a weight or doesn’t move smoothly. I understand maintaining equipment with as many members as they have is difficult, but it would be nice to have things fixed in a timely manner.
And to touch on crowding: I’m someone who wants to do my workout and leave. I have found if you go during the day, or in the evening you can just about count on having to wait for the machine, bench, squat rack, weight, or space to workout. Because of this I go either early in the morning or late at night. As I had said previously, I do believe that their expansion will help a lot with the crowding and I look forward to its opening.
Lastly the staff: In my time there I have seen many employees and trainers come and go. I have never had any issues with their staffing and I believe they all do a great job.
P.s. shout out to the good lighting and the gym buddies I’ve made there!
Patti S
-
March 20, 2025
I was a member of Crunch fitness for approximately 9 months. I also had Private training with a trainer I really liked. Here is why I would NEVER recommend them…When I went in to cancel my membership (yes, you have to do this in person) I was told I would be charged another whole month because it was inside of the 10 days…fine whatever. NEVER did they say that I had to cancel my additional personal training “account”. Not only was my trainer leaving them but I specifically told the “new” trainer that I was canceling my membership and no longer wanting training. A couple months later my husband tells me I’m still getting charged for training. I’m now in FL and so he goes in…gets another run around about a manager needing to handle this. 2 weeks go by and still no Manager calls. I spoke with the manager today (Nashay) and she gave me the whole run around about it being 2 separate contracts. No one EVER told me this. THEY ARE CROOKS. Would I recommend this gym…ABSOLUTELY NOT! So I am doing what I promised I would do and spread it on social media. They had a chance to make things right and they chose not to. Fine, I will let everyone know my experience.
Bryndon Nolte
-
March 18, 2025
The equipment and people are fine. I had the premium subscription where I was paying like $80 a month and a trainer. That was fine. The problem is that my trainer got fired and I had paid for the workouts ahead of time. Today, since canceling my subscription, I was charged $300 for the sessions I had booked with my fired trainer. I asked for my money back since I wasn’t working with him anymore and they denied my refund request. Brutal. $300 as a college student is like half my rent.
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The equipment and people are fine. I had the premium subscription where I was paying like $80 a month and a trainer. That was fine. The problem is that my trainer got fired and I had paid for the workouts ahead of time. Today, since canceling my subscription, I was charged $300 for the sessions I had booked with my fired trainer. I asked for my money back since I wasn’t working with him anymore and they denied my refund request. Brutal. $300 as a college student is like half my rent.
A great gym, but they took all mymoney. It's impossible to cancel. They took my last $16, over drafted my account, and I still can't cancel because I just moved and have no mail yet to prove my address. I have no car, so I can't go back in person. I have no more money, so I can't pay my bank to manually stop the charges. Scandulous, if you ever want to stop paying them and can't show up in person.
TLDR: Great gym, busy during peak times, easy cancelation. 10/10 would recommend Loved working out here, great atmosphere, amazing equipment, employees don't bother you much. You scan in and they don't pay you any attention unless you have questions, comments, or concerns for them to listen to. (Which I love, I just want to exercise and go home.) Since it's located within a college town being right next to Michigan State university it obviously will have quite a large amount of people being there from time to time. Which is completely fine, I don't understand peoples incandescent complaints about it being "too crowded". It's quite literally the best public gym around MSU, of course it will be crowded at peak times, some people have zero critical thinking when it comes to understanding that and it's laughably appalling. I unfortunately had to cancel my membership as I was planning on moving to a whole different part of the state, and comparably to other gyms I've had the misfortune of being a member of (planet fitness [awful]
and powerhouse gym) the cancelation process was extremely easy. I just showed up asked to cancel, they asked why. I simply told them I was moving, they offered to transfer me to the ann arbor location, I declined and that was it. No fees, no hassle, just easy and straightforward.
I would absolutely love to begin my membership again since I didnt end up moving just commuting to work instead, especially now that there has been a massive expansion I've heard about, but being a father with a full time job doesn't leave me with ample time to get a complete stretch, workout, cardio, and cool down completed. I'd love to check out the new expansions and maybe that would motivate me to not have excuses and just reactivate my membership, small at home excersises with a 2 year old terrorizing me can only get me so far lol.
I’ve been going to crunch since opening day, and don’t plan on going elsewhere. It’s the gym I recommend to anyone who’s working out at a PF, or looking for more variety in their training. I’ve always liked that they not only have all the free weights, and machines you need, but they also places for cardio, HIIT and stretching. My biggest complaint is machine maintenance, and crowding (which I believe will be resolved with their new expansion). Although most of the machines work consistently, there are always a couple broken cables. I do blame the users rather than the gym, but with cables being the most versatile equipment in the gym, it’s annoying when I have to check if the open cable is actually working; stuck in place, stuck at a weight or doesn’t move smoothly. I understand maintaining equipment with as many members as they have is difficult, but it would be nice to have things fixed in a timely manner. And to touch on crowding: I’m someone who wants to do my workout and leave. I have found if you go during the day, or in the evening you can just about count on having to wait for the machine, bench, squat rack, weight, or space to workout. Because of this I go either early in the morning or late at night. As I had said previously, I do believe that their expansion will help a lot with the crowding and I look forward to its opening. Lastly the staff: In my time there I have seen many employees and trainers come and go. I have never had any issues with their staffing and I believe they all do a great job. P.s. shout out to the good lighting and the gym buddies I’ve made there!
I was a member of Crunch fitness for approximately 9 months. I also had Private training with a trainer I really liked. Here is why I would NEVER recommend them…When I went in to cancel my membership (yes, you have to do this in person) I was told I would be charged another whole month because it was inside of the 10 days…fine whatever. NEVER did they say that I had to cancel my additional personal training “account”. Not only was my trainer leaving them but I specifically told the “new” trainer that I was canceling my membership and no longer wanting training. A couple months later my husband tells me I’m still getting charged for training. I’m now in FL and so he goes in…gets another run around about a manager needing to handle this. 2 weeks go by and still no Manager calls. I spoke with the manager today (Nashay) and she gave me the whole run around about it being 2 separate contracts. No one EVER told me this. THEY ARE CROOKS. Would I recommend this gym…ABSOLUTELY NOT! So I am doing what I promised I would do and spread it on social media. They had a chance to make things right and they chose not to. Fine, I will let everyone know my experience.
The equipment and people are fine. I had the premium subscription where I was paying like $80 a month and a trainer. That was fine. The problem is that my trainer got fired and I had paid for the workouts ahead of time. Today, since canceling my subscription, I was charged $300 for the sessions I had booked with my fired trainer. I asked for my money back since I wasn’t working with him anymore and they denied my refund request. Brutal. $300 as a college student is like half my rent.
A great gym, but they took all mymoney. It's impossible to cancel. They took my last $16, over drafted my account, and I still can't cancel because I just moved and have no mail yet to prove my address. I have no car, so I can't go back in person. I have no more money, so I can't pay my bank to manually stop the charges. Scandulous, if you ever want to stop paying them and can't show up in person.
TLDR: Great gym, busy during peak times, easy cancelation. 10/10 would recommend Loved working out here, great atmosphere, amazing equipment, employees don't bother you much. You scan in and they don't pay you any attention unless you have questions, comments, or concerns for them to listen to. (Which I love, I just want to exercise and go home.) Since it's located within a college town being right next to Michigan State university it obviously will have quite a large amount of people being there from time to time. Which is completely fine, I don't understand peoples incandescent complaints about it being "too crowded". It's quite literally the best public gym around MSU, of course it will be crowded at peak times, some people have zero critical thinking when it comes to understanding that and it's laughably appalling. I unfortunately had to cancel my membership as I was planning on moving to a whole different part of the state, and comparably to other gyms I've had the misfortune of being a member of (planet fitness [awful]
and powerhouse gym) the cancelation process was extremely easy. I just showed up asked to cancel, they asked why. I simply told them I was moving, they offered to transfer me to the ann arbor location, I declined and that was it. No fees, no hassle, just easy and straightforward.
I would absolutely love to begin my membership again since I didnt end up moving just commuting to work instead, especially now that there has been a massive expansion I've heard about, but being a father with a full time job doesn't leave me with ample time to get a complete stretch, workout, cardio, and cool down completed. I'd love to check out the new expansions and maybe that would motivate me to not have excuses and just reactivate my membership, small at home excersises with a 2 year old terrorizing me can only get me so far lol.
I’ve been going to crunch since opening day, and don’t plan on going elsewhere. It’s the gym I recommend to anyone who’s working out at a PF, or looking for more variety in their training. I’ve always liked that they not only have all the free weights, and machines you need, but they also places for cardio, HIIT and stretching. My biggest complaint is machine maintenance, and crowding (which I believe will be resolved with their new expansion). Although most of the machines work consistently, there are always a couple broken cables. I do blame the users rather than the gym, but with cables being the most versatile equipment in the gym, it’s annoying when I have to check if the open cable is actually working; stuck in place, stuck at a weight or doesn’t move smoothly. I understand maintaining equipment with as many members as they have is difficult, but it would be nice to have things fixed in a timely manner. And to touch on crowding: I’m someone who wants to do my workout and leave. I have found if you go during the day, or in the evening you can just about count on having to wait for the machine, bench, squat rack, weight, or space to workout. Because of this I go either early in the morning or late at night. As I had said previously, I do believe that their expansion will help a lot with the crowding and I look forward to its opening. Lastly the staff: In my time there I have seen many employees and trainers come and go. I have never had any issues with their staffing and I believe they all do a great job. P.s. shout out to the good lighting and the gym buddies I’ve made there!
I was a member of Crunch fitness for approximately 9 months. I also had Private training with a trainer I really liked. Here is why I would NEVER recommend them…When I went in to cancel my membership (yes, you have to do this in person) I was told I would be charged another whole month because it was inside of the 10 days…fine whatever. NEVER did they say that I had to cancel my additional personal training “account”. Not only was my trainer leaving them but I specifically told the “new” trainer that I was canceling my membership and no longer wanting training. A couple months later my husband tells me I’m still getting charged for training. I’m now in FL and so he goes in…gets another run around about a manager needing to handle this. 2 weeks go by and still no Manager calls. I spoke with the manager today (Nashay) and she gave me the whole run around about it being 2 separate contracts. No one EVER told me this. THEY ARE CROOKS. Would I recommend this gym…ABSOLUTELY NOT! So I am doing what I promised I would do and spread it on social media. They had a chance to make things right and they chose not to. Fine, I will let everyone know my experience.
The equipment and people are fine. I had the premium subscription where I was paying like $80 a month and a trainer. That was fine. The problem is that my trainer got fired and I had paid for the workouts ahead of time. Today, since canceling my subscription, I was charged $300 for the sessions I had booked with my fired trainer. I asked for my money back since I wasn’t working with him anymore and they denied my refund request. Brutal. $300 as a college student is like half my rent.