I recommend this place a thousand times. Nobody ever wants car troubles, but my experience here this week made my whole situation less stressful. The owner is actually the one who worked on my car, very polite and professional. Actually pulled me in the garage to explain what was being worked on. I felt welcome as soon as I walked through the door. The young woman who was running the computer was very helpful and kind as well. I am a woman in my 20’s, and it’s easy to get screwed by mechanics. I didn’t feel taken advantage of here at all. It’s an honest shop that I can trust. Next time I need my car worked on while I’m in the area, I’ll be coming back. Thank you guys so much.
Nick Dymond
-
December 10, 2024
Love these guys! Reasonable and knowledgeable. I've taken my vehicle here several times and will continue.
Kathie Wright
-
May 28, 2024
We took my truck here before and had a great experience. Decided to take my husband's car here for a check engine light. We were told the purge valve was the reason the light came on per O'Reilly's check but, Auto Lab Said it was an O2 sensor. They quoted a thousand dollars. I happen to look at mechanical and collision quotes for a living and have the software to double check pricing and labor times. Besides the diagnostic, they were over charging by an hour and also would not quote me an aftermarket part and on top of that, marked up the OEM part by $120.00. When I asked why, Paige gave me some story about them warranting the part, which the part would have a warranty anyway since a licensed mechanic was installing it. I went there, paid the $130.00 diag fee, just to take it somewhere else to find out it is the purge valve and it cost $500.00, with the part and labor. So I paid them $130.00 for a diag and they didn't even diagnose it properly. Just beware so this doesn't happen to you. I thought I had found a good place and apparently they are hit and miss depending on the day.
Tammi Palmer
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January 22, 2025
these people are the bomb my car stopped as I was at the light leaving Meijer, of course people were beeping at me to go, so I got a policeman behind me, I was so flustered I didn't even think to turn on flasher so this very nice policeman reminded me to do it. It was early afternoon when this happened and these guys let me get the car towed and had it diagnosied that same day maybe 2 hours and it was fixed the next morning. Big shout out and thanks to everyone there, all were kind and very professional. Highly recommend AutoLab
Nancy Bullock
-
February 26, 2025
My old 2003 tank needed an oil change. Because I mentioned it had been sitting for several months I received a very helpful report of work needed… safety issues!
Amanda Kay
-
July 30, 2024
I recommend this place a thousand times. Nobody ever wants car troubles, but my experience here this week made my whole situation less stressful. The owner is actually the one who worked on my car, very polite and professional. Actually pulled me in the garage to explain what was being worked on. I felt welcome as soon as I walked through the door. The young woman who was running the computer was very helpful and kind as well. I am a woman in my 20’s, and it’s easy to get screwed by mechanics. I didn’t feel taken advantage of here at all. It’s an honest shop that I can trust. Next time I need my car worked on while I’m in the area, I’ll be coming back. Thank you guys so much.
Nick Dymond
-
December 10, 2024
Love these guys! Reasonable and knowledgeable. I've taken my vehicle here several times and will continue.
Kathie Wright
-
May 28, 2024
We took my truck here before and had a great experience. Decided to take my husband's car here for a check engine light. We were told the purge valve was the reason the light came on per O'Reilly's check but, Auto Lab Said it was an O2 sensor. They quoted a thousand dollars. I happen to look at mechanical and collision quotes for a living and have the software to double check pricing and labor times. Besides the diagnostic, they were over charging by an hour and also would not quote me an aftermarket part and on top of that, marked up the OEM part by $120.00. When I asked why, Paige gave me some story about them warranting the part, which the part would have a warranty anyway since a licensed mechanic was installing it. I went there, paid the $130.00 diag fee, just to take it somewhere else to find out it is the purge valve and it cost $500.00, with the part and labor. So I paid them $130.00 for a diag and they didn't even diagnose it properly. Just beware so this doesn't happen to you. I thought I had found a good place and apparently they are hit and miss depending on the day.
Tammi Palmer
-
January 22, 2025
these people are the bomb my car stopped as I was at the light leaving Meijer, of course people were beeping at me to go, so I got a policeman behind me, I was so flustered I didn't even think to turn on flasher so this very nice policeman reminded me to do it. It was early afternoon when this happened and these guys let me get the car towed and had it diagnosied that same day maybe 2 hours and it was fixed the next morning. Big shout out and thanks to everyone there, all were kind and very professional. Highly recommend AutoLab
Nancy Bullock
-
February 26, 2025
My old 2003 tank needed an oil change. Because I mentioned it had been sitting for several months I received a very helpful report of work needed… safety issues!
Amanda Kay
-
July 30, 2024
I recommend this place a thousand times. Nobody ever wants car troubles, but my experience here this week made my whole situation less stressful. The owner is actually the one who worked on my car, very polite and professional. Actually pulled me in the garage to explain what was being worked on. I felt welcome as soon as I walked through the door. The young woman who was running the computer was very helpful and kind as well. I am a woman in my 20’s, and it’s easy to get screwed by mechanics. I didn’t feel taken advantage of here at all. It’s an honest shop that I can trust. Next time I need my car worked on while I’m in the area, I’ll be coming back. Thank you guys so much.
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3120 E Grand River Rd, Howell, MI 48843, USA
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I recommend this place a thousand times. Nobody ever wants car troubles, but my experience here this week made my whole situation less stressful. The owner is actually the one who worked on my car, very polite and professional. Actually pulled me in the garage to explain what was being worked on. I felt welcome as soon as I walked through the door. The young woman who was running the computer was very helpful and kind as well. I am a woman in my 20’s, and it’s easy to get screwed by mechanics. I didn’t feel taken advantage of here at all. It’s an honest shop that I can trust. Next time I need my car worked on while I’m in the area, I’ll be coming back. Thank you guys so much.
Love these guys! Reasonable and knowledgeable. I've taken my vehicle here several times and will continue.
We took my truck here before and had a great experience. Decided to take my husband's car here for a check engine light. We were told the purge valve was the reason the light came on per O'Reilly's check but, Auto Lab Said it was an O2 sensor. They quoted a thousand dollars. I happen to look at mechanical and collision quotes for a living and have the software to double check pricing and labor times. Besides the diagnostic, they were over charging by an hour and also would not quote me an aftermarket part and on top of that, marked up the OEM part by $120.00. When I asked why, Paige gave me some story about them warranting the part, which the part would have a warranty anyway since a licensed mechanic was installing it. I went there, paid the $130.00 diag fee, just to take it somewhere else to find out it is the purge valve and it cost $500.00, with the part and labor. So I paid them $130.00 for a diag and they didn't even diagnose it properly. Just beware so this doesn't happen to you. I thought I had found a good place and apparently they are hit and miss depending on the day.
these people are the bomb my car stopped as I was at the light leaving Meijer, of course people were beeping at me to go, so I got a policeman behind me, I was so flustered I didn't even think to turn on flasher so this very nice policeman reminded me to do it. It was early afternoon when this happened and these guys let me get the car towed and had it diagnosied that same day maybe 2 hours and it was fixed the next morning. Big shout out and thanks to everyone there, all were kind and very professional. Highly recommend AutoLab
My old 2003 tank needed an oil change. Because I mentioned it had been sitting for several months I received a very helpful report of work needed… safety issues!
I recommend this place a thousand times. Nobody ever wants car troubles, but my experience here this week made my whole situation less stressful. The owner is actually the one who worked on my car, very polite and professional. Actually pulled me in the garage to explain what was being worked on. I felt welcome as soon as I walked through the door. The young woman who was running the computer was very helpful and kind as well. I am a woman in my 20’s, and it’s easy to get screwed by mechanics. I didn’t feel taken advantage of here at all. It’s an honest shop that I can trust. Next time I need my car worked on while I’m in the area, I’ll be coming back. Thank you guys so much.
Love these guys! Reasonable and knowledgeable. I've taken my vehicle here several times and will continue.
We took my truck here before and had a great experience. Decided to take my husband's car here for a check engine light. We were told the purge valve was the reason the light came on per O'Reilly's check but, Auto Lab Said it was an O2 sensor. They quoted a thousand dollars. I happen to look at mechanical and collision quotes for a living and have the software to double check pricing and labor times. Besides the diagnostic, they were over charging by an hour and also would not quote me an aftermarket part and on top of that, marked up the OEM part by $120.00. When I asked why, Paige gave me some story about them warranting the part, which the part would have a warranty anyway since a licensed mechanic was installing it. I went there, paid the $130.00 diag fee, just to take it somewhere else to find out it is the purge valve and it cost $500.00, with the part and labor. So I paid them $130.00 for a diag and they didn't even diagnose it properly. Just beware so this doesn't happen to you. I thought I had found a good place and apparently they are hit and miss depending on the day.
these people are the bomb my car stopped as I was at the light leaving Meijer, of course people were beeping at me to go, so I got a policeman behind me, I was so flustered I didn't even think to turn on flasher so this very nice policeman reminded me to do it. It was early afternoon when this happened and these guys let me get the car towed and had it diagnosied that same day maybe 2 hours and it was fixed the next morning. Big shout out and thanks to everyone there, all were kind and very professional. Highly recommend AutoLab
My old 2003 tank needed an oil change. Because I mentioned it had been sitting for several months I received a very helpful report of work needed… safety issues!
I recommend this place a thousand times. Nobody ever wants car troubles, but my experience here this week made my whole situation less stressful. The owner is actually the one who worked on my car, very polite and professional. Actually pulled me in the garage to explain what was being worked on. I felt welcome as soon as I walked through the door. The young woman who was running the computer was very helpful and kind as well. I am a woman in my 20’s, and it’s easy to get screwed by mechanics. I didn’t feel taken advantage of here at all. It’s an honest shop that I can trust. Next time I need my car worked on while I’m in the area, I’ll be coming back. Thank you guys so much.