Update #3 (I hope the final one) The restaurant contacted me about my review, and they expressed the desire to make things right. They have made some changes that have prompted me to alter my review.
I received an apology, and I believe it to be genuine. Most importantly, I received an amazingly beautiful replacement salad!!! With the promise that it would not happen again. I purchase a lot of food here and pay a little more because of the quality. I hope that going forward that I will not have another experience like this one.
Restaurants are not perfect; I just expect that they will correct mistakes that render your food inedible. Here's a new picture.
But I'm only giving 4 stars because I did not get the feta cheese that I requested. I mistakenly confused the garlic paste for the cheese when I picked it up.
Update.... Note the response from the owner. There is no offer to make a decent salad as compensation because of my negative experience TWICE. You can clearly see how awful it looked. Here is another picture. All I was offered was an opportunity to take more of my money. I live near Dearborn. There is no reason that I would pay for another salad at this place.
If you want an overpriced fattoush salad with a very large amount of brown and white lettuce, and freezer burned cucumbers this is the place for you. And as an added bonus the staff people are condescending and rude when you have the nerve to complain.
I called about the quality of the first salad and I was instructed to refrigerate it and return for a new one. (Telling me to put it in the refrigerator makes me worry that they will be reusing the ingredients in someone else's order.) When I did return, this picture is what I received. I also asked for a side order of shawarma chicken with the replaced salad, and I was told I had to pay for that. I knew that it was an additional item that I had to pay for, but where is the customer service? I think an offer to give me the chicken for free would have been a nice gesture, especially since I had to suffer the inconvenience and extra cost of returning it back to them.
Because the quality of the food has gone down while the prices are continuing to rise, I will not be returning.
Creebo Johnson
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February 26, 2024
This place is TOP TIER!!!! My first time coming here was at least 9 years ago and they still have the same GREAT QUALITY, FRESH FOOD!!! I often stop in to get there beet juice or carrot juice blends with my FRUIT COCKTAIL!!! (OTHER WORLDLY) You have got to try their FRESH fruit cocktail!!!! Its truly charged the way I look at a fruit cocktail. They have AMAZING FOOD & DRINKS, Definitely try this place!!!!!
-Artsy Photos LLC-
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December 05, 2023
Food was decent but a little on the pricey side. They also don't do any special requests for a side. The garlic sauce and pickles are really good though. The restaurant was clean and restrooms were available. Not a lot of parking is available, but they do offer take out and to-go orders. Easy to find location right off the main road.
moe beydoun
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August 21, 2024
Came here.
To have a peaceful dinner with my too young children On arri ask can we please be seated And the lady At the reception Was very rude the moment we walked in She said we had to order our food before we can sit down.Mind you, I came this place.Say try because of ratings on google So we ordered food didn't seem like much.To be honest with you When it came time to cash out The total came up to about sixty eight dollars No.
Thank you It's not the sixty eight dollars It's the.
Restaurant That was Completely empty That gave them off I'm not saying don't give them a try.I'm just saying this wasn't a place for me
aya makki
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September 24, 2024
I came in the cashier said hello with a smile i believe his name was Rezk . The food here is absolutely delicious! Every dish we tried was bursting with flavor and cooked to perfection. Highly recommend the chicken shawarma, the lamb chops and wow the hummus is top tier. fatoush was normal it’s just a basic Lebanese fatoush but still hit the spot the dressing was too good. There’s always some space for desert, i got the peanut butter choc chip cookie, wow it’s super soft and it melts in your mouth. highly recommend this place 10/10 best Arab food in town.
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8654 N Telegraph Rd, Dearborn Heights, MI 48127, USA
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Update #3 (I hope the final one) The restaurant contacted me about my review, and they expressed the desire to make things right. They have made some changes that have prompted me to alter my review. I received an apology, and I believe it to be genuine. Most importantly, I received an amazingly beautiful replacement salad!!! With the promise that it would not happen again. I purchase a lot of food here and pay a little more because of the quality. I hope that going forward that I will not have another experience like this one. Restaurants are not perfect; I just expect that they will correct mistakes that render your food inedible. Here's a new picture. But I'm only giving 4 stars because I did not get the feta cheese that I requested. I mistakenly confused the garlic paste for the cheese when I picked it up. Update.... Note the response from the owner. There is no offer to make a decent salad as compensation because of my negative experience TWICE. You can clearly see how awful it looked. Here is another picture. All I was offered was an opportunity to take more of my money. I live near Dearborn. There is no reason that I would pay for another salad at this place. If you want an overpriced fattoush salad with a very large amount of brown and white lettuce, and freezer burned cucumbers this is the place for you. And as an added bonus the staff people are condescending and rude when you have the nerve to complain. I called about the quality of the first salad and I was instructed to refrigerate it and return for a new one. (Telling me to put it in the refrigerator makes me worry that they will be reusing the ingredients in someone else's order.) When I did return, this picture is what I received. I also asked for a side order of shawarma chicken with the replaced salad, and I was told I had to pay for that. I knew that it was an additional item that I had to pay for, but where is the customer service? I think an offer to give me the chicken for free would have been a nice gesture, especially since I had to suffer the inconvenience and extra cost of returning it back to them. Because the quality of the food has gone down while the prices are continuing to rise, I will not be returning.
This place is TOP TIER!!!! My first time coming here was at least 9 years ago and they still have the same GREAT QUALITY, FRESH FOOD!!! I often stop in to get there beet juice or carrot juice blends with my FRUIT COCKTAIL!!! (OTHER WORLDLY) You have got to try their FRESH fruit cocktail!!!! Its truly charged the way I look at a fruit cocktail. They have AMAZING FOOD & DRINKS, Definitely try this place!!!!!
Food was decent but a little on the pricey side. They also don't do any special requests for a side. The garlic sauce and pickles are really good though. The restaurant was clean and restrooms were available. Not a lot of parking is available, but they do offer take out and to-go orders. Easy to find location right off the main road.
Came here. To have a peaceful dinner with my too young children On arri ask can we please be seated And the lady At the reception Was very rude the moment we walked in She said we had to order our food before we can sit down.Mind you, I came this place.Say try because of ratings on google So we ordered food didn't seem like much.To be honest with you When it came time to cash out The total came up to about sixty eight dollars No. Thank you It's not the sixty eight dollars It's the. Restaurant That was Completely empty That gave them off I'm not saying don't give them a try.I'm just saying this wasn't a place for me
I came in the cashier said hello with a smile i believe his name was Rezk . The food here is absolutely delicious! Every dish we tried was bursting with flavor and cooked to perfection. Highly recommend the chicken shawarma, the lamb chops and wow the hummus is top tier. fatoush was normal it’s just a basic Lebanese fatoush but still hit the spot the dressing was too good. There’s always some space for desert, i got the peanut butter choc chip cookie, wow it’s super soft and it melts in your mouth. highly recommend this place 10/10 best Arab food in town.