Poor customer service. We had some shingles that had come off and we felt it was due to excessive wind and rain. They asked us to provide a photo. The person to whom we spoke said it was a raccoon and that was not covered by the warranty. We have no raccoons in the area and no overhanging branches. The person kept arguing with us as if we wanted something for nothing. They said they would come out and fix it “this one time.” That was weeks ago and we have heard nothing. We just had this roof put on in the fall and feel they should make it right.
brenna bair
-
August 19, 2024
Great company, would definitely recommend!
Our Address
Howell, MI 48843, USA
Claim Listing: Lockhart Roofing
Please Login or Register an Account to Claim Listing
Poor customer service. We had some shingles that had come off and we felt it was due to excessive wind and rain. They asked us to provide a photo. The person to whom we spoke said it was a raccoon and that was not covered by the warranty. We have no raccoons in the area and no overhanging branches. The person kept arguing with us as if we wanted something for nothing. They said they would come out and fix it “this one time.” That was weeks ago and we have heard nothing. We just had this roof put on in the fall and feel they should make it right.
Great company, would definitely recommend!