Moore and Sons did my roof 8 years ago. I thought I had a problem with the roof but it turns out it was actually in my foundation. Ed Moore not only came out personally to check it out, but showed me how to fix it. These people truly care about their customers and are willing to help years after the fact. They have been in business for years and with this kind of customer care, will be in business for many years to come.
Doug
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November 13, 2024
We had them do our roof in the last month and they did an amazing job. They installed new ridge vents across the whole house and replaced wood where there was water damage all in 1 day. Very easy to work with and they explained everything they were going to do. There were no surprises and when I discovered damage to the front facia they came back and replaced it no questions asked. Roof looks amazing and the clean up was very thorough. I will be sure to always recommend them.
Jason Russo
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October 07, 2024
GREAT ON THE DELIVERY - HORRIBLE ON FOLLOW UP.......Initial installation of roof went very well. Had a steel roof installed and was very happy. After 1st winter with new roof, learned that snow guards were necessary so I had them installed. Last winter (January 2024) on first major snowfall, the snow guard was hanging off from the roof and apparently was not properly installed. Called and worker came out and did remove the section hanging off the roof which did damage the steel panel. Contacted my insurance company which would have paid for the roofing repair. I was told by the owner of the company they would repair the roof and I closed out my claim. I was told the repair would be made this past spring after the weather warmed up. I have called several times and even ran into the owner at a downtown event and was told my roof repair was scheduled to be done. It is now October and the repairs were never completed and my calls have went unanswered. As I stated the initial install went great, but if you need repairs or have follow up concerns, Good luck. I was intending on using this company to install steel roofing on my garage. I will be finding a new company to do the work.
Mike Tew
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September 17, 2024
Moore and Sons did a nice job of explaining the project, keeping me updated on progress, and being on time / budget. Roof looks nice. Thanks.
Kurt D
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April 16, 2024
They put our new roof on last summer. It was a big job and they had an amazing crew that knocked it out in two days. I was astounded by the professionalism and speed with which they got the job done. They cleaned up very well after the fact. I couldn’t be more pleased with the overall job they did, including the price, I would highly recommend this company and have recommended them to friends and family.
Our Address
2693 Calann Ave NW, Grand Rapids, MI 49534, USA
Claim Listing: Moore & Sons Roofing
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Moore and Sons did my roof 8 years ago. I thought I had a problem with the roof but it turns out it was actually in my foundation. Ed Moore not only came out personally to check it out, but showed me how to fix it. These people truly care about their customers and are willing to help years after the fact. They have been in business for years and with this kind of customer care, will be in business for many years to come.
We had them do our roof in the last month and they did an amazing job. They installed new ridge vents across the whole house and replaced wood where there was water damage all in 1 day. Very easy to work with and they explained everything they were going to do. There were no surprises and when I discovered damage to the front facia they came back and replaced it no questions asked. Roof looks amazing and the clean up was very thorough. I will be sure to always recommend them.
GREAT ON THE DELIVERY - HORRIBLE ON FOLLOW UP.......Initial installation of roof went very well. Had a steel roof installed and was very happy. After 1st winter with new roof, learned that snow guards were necessary so I had them installed. Last winter (January 2024) on first major snowfall, the snow guard was hanging off from the roof and apparently was not properly installed. Called and worker came out and did remove the section hanging off the roof which did damage the steel panel. Contacted my insurance company which would have paid for the roofing repair. I was told by the owner of the company they would repair the roof and I closed out my claim. I was told the repair would be made this past spring after the weather warmed up. I have called several times and even ran into the owner at a downtown event and was told my roof repair was scheduled to be done. It is now October and the repairs were never completed and my calls have went unanswered. As I stated the initial install went great, but if you need repairs or have follow up concerns, Good luck. I was intending on using this company to install steel roofing on my garage. I will be finding a new company to do the work.
Moore and Sons did a nice job of explaining the project, keeping me updated on progress, and being on time / budget. Roof looks nice. Thanks.
They put our new roof on last summer. It was a big job and they had an amazing crew that knocked it out in two days. I was astounded by the professionalism and speed with which they got the job done. They cleaned up very well after the fact. I couldn’t be more pleased with the overall job they did, including the price, I would highly recommend this company and have recommended them to friends and family.