I’ve been going to crunch since opening day, and don’t plan on going elsewhere. It’s the gym I recommend to anyone who’s working out at a PF, or looking for more variety in their training.
I’ve always liked that they not only have all the free weights, and machines you need, but they also places for cardio, HIIT and stretching. My biggest complaint is machine maintenance, and crowding (which I believe will be resolved with their new expansion). Although most of the machines work consistently, there are always a couple broken cables. I do blame the users rather than the gym, but with cables being the most versatile equipment in the gym, it’s annoying when I have to check if the open cable is actually working; stuck in place, stuck at a weight or doesn’t move smoothly. I understand maintaining equipment with as many members as they have is difficult, but it would be nice to have things fixed in a timely manner.
And to touch on crowding: I’m someone who wants to do my workout and leave. I have found if you go during the day, or in the evening you can just about count on having to wait for the machine, bench, squat rack, weight, or space to workout. Because of this I go either early in the morning or late at night. As I had said previously, I do believe that their expansion will help a lot with the crowding and I look forward to its opening.
Lastly the staff: In my time there I have seen many employees and trainers come and go. I have never had any issues with their staffing and I believe they all do a great job.
P.s. shout out to the good lighting and the gym buddies I’ve made there!
Alec Holmes
-
July 16, 2024
In town only for 4days, front desk attendant named E hooked me up with a 2day guest pass instead of only 1. The little things go a long way, that was really kind of him. Gave me a quick tour of the gym as well. The facility was clean and maintained with weights in proper places. Rest of staff was friendly too. Nothing but good vibes. Highly recommend and will return next time I’m in town!
Jordan Munsters
-
August 19, 2024
I spent 6 months working with a personal trainer at this location. While the facility is very dirty and poorly maintained (watch a hair scrunchie sit in the middle of the floor for 2+ weeks), you get what you pay for and I understand that.
I worked with a personal trainer for 3 days a week for 6 months. During this time, I was very vocal about the lack of results and the ways workout were seeming to not work. The trainer was unable to change course. I figured, this is because he is the professional and followed suit.
During the last 2 months, I had expressed my concern with the lack of progress. My diet had never been more dialed in before in my life and my physicals measurements (BMI, waist, neck, legs, arms, chest circumference) remained unchanged. I provided my tracking logs of weekly measurements as well as clearly explaining my goals and going as far as to provide edited pictures of what I was aspiring towards. I was certain that my efforts were where the stagnation came from. The trainer assured me that was putting in more than enough when I was working with him and it was not a lack of effort in the gym with him as the root cause.
When we got to 30 days left, I informed the location of my intent to cancel my membership and informed my trainer that after the 30 days, we would stop working out together if we did not see any progress. At this point, he wanted to do what my ideas were. "what do you want to do for reps, sets, what workouts on what days on what cadence?" While these are great questions, I ultimately realized that it did not make sense to pay someone $80 a day to do this plus the membership to a poorly maintained gym.
During this time, I also informed the management at the gym of my intent to cancel my membership. I sent an email and followed the contract close by the books.
30 days later, I wished the trainer great success and we parted way's happily. He worked hard with me but was just not able to get out of me what my goals are. His style of training did not serve my body.
It has now been 6 months elsewhere. I have lost 13lbs of body fat and gained 3.5lbs of muscle mass. I have set record max weights and have found an incredibly vigorous and energetic lifestyle. The professional that got me dialed in knew what was happening in the first 35 minutes of us working together and adjusted. I could not be happier.
Unfortunately, the gym has continue to bill my account. In efforts to stop this, the location became combative and accusatory of why it was my fault. I provided email confirmations of me following my contractual responsibilities and provided sufficient notice and lived outside the radius that imposes cancellation policies. Emailing back and forth has made it clear that they will not be willing to own their errors. The last response I received before writing this review is "We received your intent to cancel your training but not your membership." The email that was sent stated was as follows:
Hello!
This is written notice of my intention to cancel my
Membership. I have personal training scheduled with Mike through April 15. He has been aware of my desire to cancel for 3 weeks based on results we get together.
If my results make a major shift between now and April 15th, I will reach out.
Thank you.
Unfortunately, this location is unclean, poorly maintained (roof leaks, ac failures, and equipment failures consistently), difficult to work with, and ultimately lacking the education necessary to get help a person achieve their goals. You will actually get more out of a membership with a Planet Fitness than this location.
D Flanders
-
July 05, 2024
Former frequent visitor - gym has great equipment. However rate jumped from $10 to $15.99 for a daily visit. Yeah right. Given the Google reviews I would NEVER sign a contract with this gym.......NEVER.....EVER!
Check out Eagle fitness @ 96 & Okemos Rd. Small gym but great price.
James Peake
-
July 16, 2024
It's almost impossible to cancel your gym membership. You can't cancel online or through the app, and their phone goes straight to a robot. I moved away too, so I can't go in person. And they made.me sign up with routing numbers, so I can't cancel.the payment from my card. There also appeared to be surprise fees that they never informed me about. Otherwise, the gym was clean and had a lot of weights and machines.
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2655 E Grand River Ave, East Lansing, MI 48823, USA
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I’ve been going to crunch since opening day, and don’t plan on going elsewhere. It’s the gym I recommend to anyone who’s working out at a PF, or looking for more variety in their training. I’ve always liked that they not only have all the free weights, and machines you need, but they also places for cardio, HIIT and stretching. My biggest complaint is machine maintenance, and crowding (which I believe will be resolved with their new expansion). Although most of the machines work consistently, there are always a couple broken cables. I do blame the users rather than the gym, but with cables being the most versatile equipment in the gym, it’s annoying when I have to check if the open cable is actually working; stuck in place, stuck at a weight or doesn’t move smoothly. I understand maintaining equipment with as many members as they have is difficult, but it would be nice to have things fixed in a timely manner. And to touch on crowding: I’m someone who wants to do my workout and leave. I have found if you go during the day, or in the evening you can just about count on having to wait for the machine, bench, squat rack, weight, or space to workout. Because of this I go either early in the morning or late at night. As I had said previously, I do believe that their expansion will help a lot with the crowding and I look forward to its opening. Lastly the staff: In my time there I have seen many employees and trainers come and go. I have never had any issues with their staffing and I believe they all do a great job. P.s. shout out to the good lighting and the gym buddies I’ve made there!
In town only for 4days, front desk attendant named E hooked me up with a 2day guest pass instead of only 1. The little things go a long way, that was really kind of him. Gave me a quick tour of the gym as well. The facility was clean and maintained with weights in proper places. Rest of staff was friendly too. Nothing but good vibes. Highly recommend and will return next time I’m in town!
I spent 6 months working with a personal trainer at this location. While the facility is very dirty and poorly maintained (watch a hair scrunchie sit in the middle of the floor for 2+ weeks), you get what you pay for and I understand that. I worked with a personal trainer for 3 days a week for 6 months. During this time, I was very vocal about the lack of results and the ways workout were seeming to not work. The trainer was unable to change course. I figured, this is because he is the professional and followed suit. During the last 2 months, I had expressed my concern with the lack of progress. My diet had never been more dialed in before in my life and my physicals measurements (BMI, waist, neck, legs, arms, chest circumference) remained unchanged. I provided my tracking logs of weekly measurements as well as clearly explaining my goals and going as far as to provide edited pictures of what I was aspiring towards. I was certain that my efforts were where the stagnation came from. The trainer assured me that was putting in more than enough when I was working with him and it was not a lack of effort in the gym with him as the root cause. When we got to 30 days left, I informed the location of my intent to cancel my membership and informed my trainer that after the 30 days, we would stop working out together if we did not see any progress. At this point, he wanted to do what my ideas were. "what do you want to do for reps, sets, what workouts on what days on what cadence?" While these are great questions, I ultimately realized that it did not make sense to pay someone $80 a day to do this plus the membership to a poorly maintained gym. During this time, I also informed the management at the gym of my intent to cancel my membership. I sent an email and followed the contract close by the books. 30 days later, I wished the trainer great success and we parted way's happily. He worked hard with me but was just not able to get out of me what my goals are. His style of training did not serve my body. It has now been 6 months elsewhere. I have lost 13lbs of body fat and gained 3.5lbs of muscle mass. I have set record max weights and have found an incredibly vigorous and energetic lifestyle. The professional that got me dialed in knew what was happening in the first 35 minutes of us working together and adjusted. I could not be happier. Unfortunately, the gym has continue to bill my account. In efforts to stop this, the location became combative and accusatory of why it was my fault. I provided email confirmations of me following my contractual responsibilities and provided sufficient notice and lived outside the radius that imposes cancellation policies. Emailing back and forth has made it clear that they will not be willing to own their errors. The last response I received before writing this review is "We received your intent to cancel your training but not your membership." The email that was sent stated was as follows: Hello! This is written notice of my intention to cancel my Membership. I have personal training scheduled with Mike through April 15. He has been aware of my desire to cancel for 3 weeks based on results we get together. If my results make a major shift between now and April 15th, I will reach out. Thank you. Unfortunately, this location is unclean, poorly maintained (roof leaks, ac failures, and equipment failures consistently), difficult to work with, and ultimately lacking the education necessary to get help a person achieve their goals. You will actually get more out of a membership with a Planet Fitness than this location.
Former frequent visitor - gym has great equipment. However rate jumped from $10 to $15.99 for a daily visit. Yeah right. Given the Google reviews I would NEVER sign a contract with this gym.......NEVER.....EVER! Check out Eagle fitness @ 96 & Okemos Rd. Small gym but great price.
It's almost impossible to cancel your gym membership. You can't cancel online or through the app, and their phone goes straight to a robot. I moved away too, so I can't go in person. And they made.me sign up with routing numbers, so I can't cancel.the payment from my card. There also appeared to be surprise fees that they never informed me about. Otherwise, the gym was clean and had a lot of weights and machines.