Ricardo and his crew are the best. They know what customer service means. They listened to our concerns, made sure all equipment was placed where we wanted, and are very knowledgeable and professional! They stayed till the job was finished. We thank Hager Fox for having the best technicians! We would definitely recommend them.
randy bowlin
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July 16, 2024
Great sales / service liam and Tony and whole team were great. I will recommend to my friends and family. Also Great products working 👍 very well. Thank you liam Tony and crew
Linda Driscoll
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September 21, 2024
There are not enough adjectives to describe Brian Tweedy who finally resolved the issue with our tankless water heater along with service manager, Jeff.
Amazing, knowledgeable, professional, outstanding, friendly-engaging, thoughtful and great concern for customer satisfaction. Unfortunately we had to contact HF as our 2 year old water heater that HF installed stopped heating water. Over the course of several weeks, we had multiple technician visits that ended with the unit heating water for a day and then the next day it stopped working. The technicians would contact the water heater support staff but nothing they were advised would last longer than a day. We finally contacted the service manager, Jeff who was also outstanding. Jeff made several calls and through his relentless efforts the company agreed to replace the unit. In coordination with Brian’s schedule a replacement has been installed and we now have constant hot water. Both Jeff and Brian were very accommodating to our schedule. We highly recommend HF for new installs as well as service on equipment.
Shelly Roberts
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September 20, 2024
I definitely would recommend Hager Fox for Maintenance Services for the Furnace and Central Air Condition. My Service Technician was Joseph Rambo and he did an awesome job. Very thorough with checking everything on the furnace. He also answered all my questions that were asked. Thank you Joseph for a great inspection.
Derrick Gilpin
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September 30, 2024
Joe was great! He’s very knowledgeable about his craft and answered all of the questions I had. A+ service! I’d trust working with him again in the future. He deserves a raise!
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1435 Diamond Reo Way, Lansing, MI 48910, USA
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Ricardo and his crew are the best. They know what customer service means. They listened to our concerns, made sure all equipment was placed where we wanted, and are very knowledgeable and professional! They stayed till the job was finished. We thank Hager Fox for having the best technicians! We would definitely recommend them.
Great sales / service liam and Tony and whole team were great. I will recommend to my friends and family. Also Great products working 👍 very well. Thank you liam Tony and crew
There are not enough adjectives to describe Brian Tweedy who finally resolved the issue with our tankless water heater along with service manager, Jeff. Amazing, knowledgeable, professional, outstanding, friendly-engaging, thoughtful and great concern for customer satisfaction. Unfortunately we had to contact HF as our 2 year old water heater that HF installed stopped heating water. Over the course of several weeks, we had multiple technician visits that ended with the unit heating water for a day and then the next day it stopped working. The technicians would contact the water heater support staff but nothing they were advised would last longer than a day. We finally contacted the service manager, Jeff who was also outstanding. Jeff made several calls and through his relentless efforts the company agreed to replace the unit. In coordination with Brian’s schedule a replacement has been installed and we now have constant hot water. Both Jeff and Brian were very accommodating to our schedule. We highly recommend HF for new installs as well as service on equipment.
I definitely would recommend Hager Fox for Maintenance Services for the Furnace and Central Air Condition. My Service Technician was Joseph Rambo and he did an awesome job. Very thorough with checking everything on the furnace. He also answered all my questions that were asked. Thank you Joseph for a great inspection.
Joe was great! He’s very knowledgeable about his craft and answered all of the questions I had. A+ service! I’d trust working with him again in the future. He deserves a raise!